Seattle, USA On-site Amazon Principal Product Manager - Technical, Amazon Customer Service
Experimentation Jobs
Why Here? Amazon Customer Service is reimagining the associate experience from the ground up. The Journey Management team within Network Solutions orchestrates customer and associate journeys to guide each person to the optimal path. This role sits at the intersection of product strategy, AI/ML, human-centered design, and experimentation. What Will You Do? As a Principal Product Manager – Technical, Amazon Customer Service at Amazon, you will own the product vision, strategy, and capability roadmap for the Associate Journey spanning pre‑hire through tenured experiences. You will lead experimentation strategy using A/B testing frameworks to validate product hypotheses and measure impact. Additionally, you will partner with engineering, science, operations, and UX teams to align on priorities while navigating high ambiguity to define product solutions at scale. #J-18808-Ljbffr Experimentation Jobs
Vacancy posted 12 hours ago
Similar jobs that could be interesting for youBased on the Seattle, USA On-site Amazon Principal Product Manager - Technical, Amazon Customer Service in Seattle, WA vacancy
$179.9k - $243.4k
Amazon Customer Service (CS) is reimagining the associate experience from... ...Solutions is seeking a Principal Product Manager - Technical to lead product... ...with operations teams—site leaders and managers—to... ...about our benefits at .USA, WA, Seattle - 179,900.00 - 243,400....WebsiteFlexible hours$179.9k - $243.4k
...to drive web site traffic, maximize... ...the end customer experience wherever... ...the web. We manage Earned (SEO) and... ...to grow the Amazon stores business... ...seeking a seasoned Product Manager to... ...and technical side of digital... ...benefits at .USA, WA, Seattle - 179,900.00 -...WebsiteWorldwideFlexible hoursDay shift$208.3k - $281.8k
...millions of customers interact with... ...'ll own the product strategy for... ...complex technical requirements... ...channels — the AWS Management Console,... ...science, UX, and service teams to... ...below. Your Amazon package will... ...at .USA, CA, East Palo... ...annuallyUSA, WA, Seattle - 181,100.00...SuggestedLocal areaFlexible hours$208.3k - $281.8k
...one or more products that are in production... ...of the services. You'll use... ...and solving customer problems to develop... ....As a Principal Product Manager Technical ES, you will... ...below. Your Amazon package will... ...benefits at .USA, CA, Santa Clara... ...annuallyUSA, WA, Seattle - 181,100.00...SuggestedLocal areaWorldwideFlexible hours$179.9k - $243.4k
...what's possible for customers?We are seeking an experienced AI Principal Product Manager - Technical to own the end-to-... ...customers experience Amazon. This role combines... ...in customer service and experience at global... ...about our benefits at .USA, WA, Seattle - 179,900.00 - 243,...SuggestedFlexible hours$161.9k - $219k
...shop global! Amazon Cross Border business... ...allows customers to easily discover... ...international products available from... ...customer service. Global Store... ...for a Product Manager - with an entrepreneurial... ...product and technical teams at... ...benefits at .USA, WA, Seattle - 161,900.00 -...WebsiteLocal areaWorldwideFlexible hours$206.9k - $279.9k
The Principal Product Manager Technical will drive forward-looking product... ...initiatives for Amazon’s tablet... ...translating emerging customer needs and... ..., software, and services—partnering across... ...our benefits at .USA, CA, Sunnyvale -... ...annuallyUSA, WA, Seattle - 179,900.00 - 2...Local areaFlexible hours$197.9k - $267.8k
Amazon Autos is building the end... ...owns the AI product strategy and... ...reshape how customers find and buy... ...to Principal PM assessments... ...it in your manager's inbox. You... ...Experience technical product management... ...benefits at .USA, NY, New York... ...annuallyUSA, WA, SEATTLE - 179,900.00...Flexible hours$181.1k - $245k
...storage with Amazon S3 Express, the... ...solved.As a Principal PMT, you will own product strategy for a service operating at... ...ambiguous, and the technical challenges... ...contact with customers and partners... ...with product managers, software... ...benefits at .USA, WA, Seattle - 181,100.00...Flexible hoursShift work$179.9k - $243.4k
..., leveraging Amazon’s unique experience... ...worldwide to manage day-to-day... ...our customers’ businesses through... ...a visionary Principal Product Manager to lead... ...Amazon Web Services (AWS) is the... ...- Experience technical product managementPreferred... ...benefits at .USA, WA, Seattle - 179,900.00...WorldwideFlexible hours$179.9k - $243.4k
Amazon EC2 (Elastic Compute Cloud... ...dynamic and deeply technical product leader to... .... Customers around the world... ...lead product management for our **accelerated... ...seeking a **Principal Product... ...products and services. We have a broad... ...benefits at .USA, WA, Seattle - 179,900.00...Flexible hours$181.1k - $245k
Amazon DocumentDB is a fully managed, MongoDB-compatible document database service enabling mission-critical... ...looking for a Principal Product Manager who thinks... ...big, is customer obsessed, and... ...with senior technical decision-makers... ...benefits at .USA, WA, Seattle - 181,100.00...Flexible hours$179.9k - $243.4k
...invent how millions of customers plan their shopping... ...are looking for a Principal Product Manager - Tech (PMT) to lead... ...organize, and share across Amazon. This is a high-... ...thinking, deep technical fluency, and a strong... ...about our benefits at .USA, WA, Seattle - 179,900.00 - 243,4...Flexible hours$181.1k - $245k
Amazon Default Business UnReady to... ...agentic AI products that solve organizations... ...exceptional customer experiences... ...a driven Principal Product Manager who blends... ...expertise with technical understanding... ...AI services that power the... ...benefits at .USA, WA, Seattle - 181,100.00...WorldwideFlexible hours$179.9k - $243.4k
...done? We are seeking a Principal Product Manager - Technical to join our team to... ...learning from customer actions. The role requires... ...that fine tune LLMs.Amazon is an equal... ...about our benefits at .USA, MA, Boston - 179,90... ...USD annuallyUSA, WA, Seattle - 179,900.00 - 243,4...Flexible hours$181.1k - $245k
...applications, leveraging Amazon’s unique... ...worldwide to manage day-to-day... ...accelerating our customers’ businesses through... ...for a stellar Principal Product Manager - Technical to join the... ...adoption of the services that you will be... ...our benefits at .USA, WA, Seattle - 181,100.00 -...WorldwideFlexible hours$179.9k - $243.4k
Amazon is building AI-powered shopping... ...of millions of customers discover and buy products — and we need a Principal PMT to own the vision... ...growth, and technical feasibility. Translate... ...in project management methodologies, business... ...benefits at .USA, WA, Seattle - 179,900.00 - 2...Flexible hours$179.9k - $243.4k
...vital role in managing the... ...communication lives of customers, from... ...hard, complex technical problems, then... ...responsibilitiesAs a Principal Product Manager -... ...opportunities for Amazon. A successful... ...for the service, and the point... ...benefits at .USA, WA, Seattle - 179,900.00...Flexible hours$179.9k - $243.4k
We are seeking a Product Management Tech Leader to... ...ability to synthesize customer pain points,... ..., and have the technical skillsets in analyzing... ...reflective of Amazon’s internal... ...Selling Partner Services owns the financial... ...our benefits at .USA, WA, Seattle - 179,900.00 - 2...Flexible hours$152.2k - $205.9k
...millions of customers' data safe? Do... ...offering secrets management and distribution services at scale... ...for internal Amazon users and AWS... ...strong Senior Product Manager - Technical with an interest... ...and customer sites to understand... ...benefits at .USA, WA, Seattle - 152,200.00...WebsiteWorldwideFlexible hours$179.9k - $243.4k
...help take our products to new heights.Amazon Advertising... ...and technical innovations... ...Enablement (SITE) team, driven... ...efficiently.As a Principal Product Manager-technical,... ...AI and ML services. We are... ...where their customers are at in their... ...at .USA, WA, SEATTLE - 179,900.0...WebsiteFlexible hours$179.9k - $243.4k
At Amazon, data is critical to everything... ...product inventories across... ...recommend to customers. Data ceaselessly... ...insights.BDT Principal Product Managers - Tech (PMT)... ...business and technical problems. You... ...data such as service telemetry,... ...benefits at .USA, WA, Seattle - 179,900.00...Flexible hours$131.3k - $177.6k
...Amazon Robotics Technical Product Launch Manager Amazon Robotics is transforming the... ...today will reduce customer delivery times, improve... ...deep expertise in site operations and... ...our benefits at USA, MA, North Reading... ...annually USA, WA, Seattle - 131,300.00 - 177,...WebsiteFull timeTemporary workSeasonal workImmediate startFlexible hoursShift workNight shiftDay shift2 days per weekAmazon Technologies, Inc.
Seattle, WA4 days ago$161.9k - $219k
Amazon's Quality and Escalations (Q&E) organization is seeking a Principal Product Manager (Non-tech) to directly influence the direction of Service Experience products through the customer experience and service improvement... ...benefits at .USA, WA, Seattle - 161,900.00 -...Flexible hours$161.9k - $219k
Amazon Customer Service (CS) is seeking a Principal Product Manager to join the Data Intelligence organization. This role serves as the strategic Rhythm of Business... ...and parental leave. Learn more about our benefits at .USA, WA, Seattle - 161,900.00 - 219,000.00 USD annuallyFlexible hours$152.2k - $205.9k
...applications leveraging Amazon's unique... ...companies worldwide to manage day-to-day... ...our customers' success through... ...seeking a Senior Product Manager, Technical to help drive the... ...connect into inbound service to create seamless... ...our benefits at .USA, WA, Seattle - 152,200.00 - 2...WorldwideFlexible hours$179.9k - $243.4k
...build the future of Amazon Customer Service (CS) with us.... ...Operational, Program and Product teams across 6K... ...at scale. The Principal Product Manager - Tech, QoS will define... ...business and technical requirements into... ...our benefits at .USA, WA, Seattle - 179,900.00 - 243...Flexible hours$151.2k - $204.6k
Amazon's Customer Experience and Business Trends (CXBT) is seeking a Product Manager - Technical to directly influence the direction of... ...experiences (CX) across AWS services with the focus on... ...our benefits at .USA, VA, Arlington - 15... ...annuallyUSA, WA, Seattle - 151,200.00 - 204,...Immediate startWorldwideFlexible hours$179.9k - $243.4k
...seeking an exceptional Principal Product Manager Technical to drive the... ...stations, and millions of customers across the globe.In... ...initiatives across Amazon's last mile delivery... ...delivery and pickup services, including Amazon Logistics... ...our benefits at .USA, WA, Bellevue - 179,...Flexible hours$151.2k - $204.6k
...about solving large scale customer and business problems... ...!We are seeking a Sr. Product Manager - Technical to join the Customer Service Worldwide Defect... ...driving improvements to Amazon’s world-class customer... ...about our benefits at .USA, WA, Seattle - 151,200.00 - 204,600...WorldwideFlexible hours
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