Business Analyst

Business Analyst

Spokane, WA (HQ)

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System – the leading provider of credit to American agriculture.

AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.

We are in search of a Business Analyst I or Business Analyst II to join our Business Analysis department in Spokane, Washington. This full-time position reports to the Director, Business Analysis and is primarily accountable for assisting business teams in gathering requirements, evaluating processes, recommending solution options, and implementing process and technologies that enable the organization to meet its strategic objectives. The Business Analyst also operates in a project management capacity to ensure successful completion of assigned small to medium projects.

Compensation Information

The base salary range for this position in Spokane, Washington is:

Level I: Typical starting range: $53,600 - $71,900 Full base salary range: $53,600 - $81,000 Annual performance-based incentive target is 8% of base.

Level II: Typical starting range: $60,000 - $80,300 Full base salary range: $60,000 - $113,600 Annual performance-based incentive target is 8% or 10% of base depending on experience.

*Relocation assistance will be provided to eligible candidates who must relocate to accept this position.

Essential Duties

• Work with business teams to develop, clearly articulate, and document business requirements that align with intended business outcomes. Receive guidance on new projects and assignments.
• Participate in business process improvement, solution design, building, and testing sessions to ensure options are fully explored and results meet expectations.
• Assist in researching and drafting business case recommendations (supported by cost/benefit analysis) for achieving business outcomes.
• Assist in implementing business process and/or technical solutions that improve organizational efficiencies and customer experience across all business areas.
• Perform post-implementation analysis to measure adoption of new processes and technologies to identify potential gaps; coordinate follow up actions with appropriate teams.
• Participate in journey mapping sessions to identify personas and journeys; create professional artifacts including opportunities for management review and action.
• May spend approximately 20% of time in a project management capacity to coordinate work for specific project areas or small projects.
• Ensure work is completed in accordance with AgWest's project management and business analysis methodologies and meet all product development IT general control requirements.
• Maintain up-to-date information in project portfolio systems; generate and distribute timely reports.
• Assist in facilitating the Innovation Station process by obtaining additional information on requests to help determine next steps.
• Support monthly calls to staff detailing changes by drafting materials and assisting with facilitation as needed.
• Maintain a strong working knowledge of AgWest business practices, products and key systems.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.

Travel Requirements

• AgWest employees may occasionally be asked to travel for all-staff or team meetings not included in the standard travel requirements for the role.

Minimum Qualifications

• Bachelor's degree in business, accounting, information systems, computer science, or related field, or an equivalent combination of education and experience
• Generally, requires at least one year of business analysis or related experience, ideally in financial institution operations
• Understanding of business case preparation and business requirement elicitation techniques
• Ability to learn and develop business analysis skills, incorporating guidance provided on new tasks and assignments
• Understanding of basic business analysis and project management concepts
• Ability to plan, prioritize, organize and control assigned activities
• Demonstrated skills in Microsoft Office tools including Outlook, Word, Excel, and PowerPoint

Workplace Flexibility

• After an initial in-office training period, this position is eligible for workplace flexibility and a one-time home office stipend.

Benefits Offered by AgWest

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

*Vacation accrual rates increase with tenure.

Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by law.