Customer Care Representative
Habasit
About UsA career-defining opportunityHabasit America, a subsidiary of the Swiss-based Habasit Group, has thrived for over 50 years thanks to our people and culture. We have seven locations across the US, including our regional headquarters in Suwanee, Georgia. At Habasit, we value quality, continuous improvement, and entrepreneurship—qualities that make this a great place to launch or grow your career. You won't just join any team—you'll be part of a highly collaborative, problem-solving group where your contributions truly matter.Habasit America is a leader in conveyor and power transmission belting, supporting companies you rely on daily. Our belting solutions can be found in businesses in every industry, from major food processing companies to the treadmill belts at your local gym. Whether you're building, designing, or selling, you'll help keep businesses in motion.
Job SummaryAs a Customer Care Representative at Habasit, you will assist customers by processing orders, handling quotes, and resolving inquiries. You'll communicate regularly with customers to keep them updated on their orders and work with internal teams to address any challenges. Your role is key to ensuring smooth operations and maintaining customer satisfaction in our fast-paced industry.
Essential Duties and Responsibilities Provide professional, friendly customer assistance and resolve inquiries or complaints.Process customer orders and quotes accurately and on time.Proactively communicate order status, lead times, and delays to customers.Address and resolve customer inquiries, such as out-of-stock situations or order discrepancies.Handle returns, generate RMAs, and process corrective orders when needed.Collaborate with internal teams, including production and shipping, to meet customer needs.Support sales teams by assisting with customer requests and providing updates.Identify opportunities to upsell or offer additional products to customers.Manage relationships with key customer accounts.Maintain thorough knowledge of company products, policies, and procedures.
Benefits We OfferMedical insuranceDental insuranceVision insuranceTuition assistanceDisability insuranceCompetitive 401(k) with 100% employer match up to a 6% contributionGym membership reimbursementGenerous number of paid time off (PTO) daysA family-like atmosphere where your voice is heardA sense of accomplishment in your daily workOpportunities for promotions and career growth
What You Need to Be Successful Preferred – High Competency with MS Word, Excel, PowerPoint, and CRM ApplicationsPreferred - High Competency with customer service inquiriesPreferred - Bachelor's Degree in Business Administration, Marketing, or a related fieldPreferred - 5 years experience in customer service, sales, and/or marketingPreferred – 2 years experience with ERP software We Are an Equal Opportunity EmployerTo perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements/preferences listed represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Hours are 8 AM to 5 PM / 4 days per week on-site
Job SummaryAs a Customer Care Representative at Habasit, you will assist customers by processing orders, handling quotes, and resolving inquiries. You'll communicate regularly with customers to keep them updated on their orders and work with internal teams to address any challenges. Your role is key to ensuring smooth operations and maintaining customer satisfaction in our fast-paced industry.
Essential Duties and Responsibilities Provide professional, friendly customer assistance and resolve inquiries or complaints.Process customer orders and quotes accurately and on time.Proactively communicate order status, lead times, and delays to customers.Address and resolve customer inquiries, such as out-of-stock situations or order discrepancies.Handle returns, generate RMAs, and process corrective orders when needed.Collaborate with internal teams, including production and shipping, to meet customer needs.Support sales teams by assisting with customer requests and providing updates.Identify opportunities to upsell or offer additional products to customers.Manage relationships with key customer accounts.Maintain thorough knowledge of company products, policies, and procedures.
Benefits We OfferMedical insuranceDental insuranceVision insuranceTuition assistanceDisability insuranceCompetitive 401(k) with 100% employer match up to a 6% contributionGym membership reimbursementGenerous number of paid time off (PTO) daysA family-like atmosphere where your voice is heardA sense of accomplishment in your daily workOpportunities for promotions and career growth
What You Need to Be Successful Preferred – High Competency with MS Word, Excel, PowerPoint, and CRM ApplicationsPreferred - High Competency with customer service inquiriesPreferred - Bachelor's Degree in Business Administration, Marketing, or a related fieldPreferred - 5 years experience in customer service, sales, and/or marketingPreferred – 2 years experience with ERP software We Are an Equal Opportunity EmployerTo perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements/preferences listed represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Hours are 8 AM to 5 PM / 4 days per week on-site
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Care Representative in Suwanee, GA vacancy
$19 - $19.5 per hour
...Ultimate Staffing is looking for experienced and personable customer account representatives for a thriving client company in Buford, GA. This... ...communicate in a clear and concise manner. Support Customer Care Operations from our dealers and team members Check order status...SuggestedFull timePart timeLocal area$17 - $20 per hour
...Training & development Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a part-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized? Would you like...SuggestedHourly payPart timeWork at officeRemote workWork from homeFlexible hours- ...Position Summary The Customer Care Representative serves as a primary point of contact between customers and the Service organization. This position is responsible for coordinating service activities, maintaining customer records, creating and managing service tickets...SuggestedHourly payContract workWork at office
- ...Customer Service Representative The Customer Service Representative is responsible for day-to-day operations at Getfastshirt.com in our retail location. He or she will be responsible to communicate with the customers and help with sales inquiries and promote products...SuggestedFull timeWork at office
- ...Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full... ...continues to grow as pet parents seek premium, trusted care for their furry family members. At NVA Pet Resorts, our...SuggestedFull timeMonday to FridayFlexible hoursWeekend work
- ...Weu2019re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working...Contract workPart timeLocal area
$750 per week
...research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from... ...Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address...Part timeCasual workRemote workFlexible hours- ...SUMMARY Administers the vendor and customer order process in support of field salespeople. JOB DESCRIPTION To facilitate the sales... ...to multitask while dealing directly with manufacturers, sales representatives, customers, leasing companies, and the aftermarket departments...Work experience placementWork at officeImmediate start
$16 - $18 per hour
...Customer Service Representative Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth...Temporary work$16 - $18 per hour
...Customer Service Representative Looking for a place to GROW? At Peachtree Pest Control, we pride ourselves in offering the most effective and efficient pest control management solutions to residents and business owners of the Atlanta, Augusta, Fayetteville, Woodstock...Hourly payFull timeWork at officeMonday to FridayFlexible hours- ...Client Services Account Representative With a network of nearly 200 branches, Loomis armored transportation, cash management centers,... ...Awards Generous PTO Logicpath is looking for an experienced customer facing professional who will engage, retain and drive our...Work from homeShift work
- ...Customer Service Representative The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge...Work at officeOverseas
- ...Customer Service Specialist Join our dynamic team at Michael Popwell State Farm, where we're committed to helping you excel. In this... ...service to our valued clients, ensuring their needs are met with care and efficiency. You'll work in a supportive, energetic environment...
$17.85 - $22.51 per hour
...Customer Service Administrator 1 As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination...Hourly payWork at officeShift workNight shiftAfternoon shift- ...Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their... ...world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A...Contract workFor contractorsWork experience placementLocal areaAfternoon shift
- ...Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support... .... Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment Excellent communication and organizational skills...Daily paidWork at officeLocal area
- ...Patient Services Representative (Medical Receptionist) Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented... .... This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented...Full timeWork at officeFlexible hoursShift workDay shift
- ...Job Overview Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, recommend the right solutions, promptly resolve any customer concerns, ensure maximum client satisfaction...Contract workFor contractorsWork experience placementAfternoon shift
- ...Patient Service Representative Imagix Dental of John Creek is looking for a Patient Service... ...team by providing a high level of patient care and satisfaction while operating team-... ...with a passion for providing outstanding customer service, a willingness to learn, and desired...Minimum wageFull timeWork at officeFlexible hours
- ...Overview We are seeking a high-impact AMR (Account Management Representative) to support Trade, Contract, Dealer, and Marketplace business... ...to manage multiple priorities with high ownership. • Customer-first and execution-driven mindset. What Makes This AMR Role...Contract work
$15 - $18 per hour
Position Summary Pinnacle Custom Signs in Buford, a growing commercial sign company, is currently looking for a reliable, highly... ...essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable...Hourly payFull timeLocal area$22 - $36 per hour
...Service (USPS) is seeking Mail Carriers and City Carrier Assistants (CCA) to deliver mail and packages to residential and business customers on assigned routes. Mail Carriers are responsible for sorting mail, loading mail and packages into delivery vehicles, driving or...Hourly payFull timeWork at officeNight shift$1,200 per month
...at CubeSmart Self-Storage, you will be required to manage and maintain stores within your district. This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service Developing...Hourly pay- ...Customer Service Manager Fast-paced, team-oriented position. Supports the Customer Service... ..., and training of the Customer Service Representatives as well as provide accurate information... ...'ll Make an Impact: Assists Customer Care Representatives with their problem-...Work at office
- Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided...Work at officeLocal area
$15.75 per hour
...composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: ~ Accurately handle checkout...Hourly payWork at officeLocal areaImmediate startFlexible hoursShift workNight shiftDay shift- ...State Farm Independent Contractor Agent Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only...Hourly payFor contractorsWork at officeFlexible hours
$40k - $60k
...agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow...For contractorsWork at office$37.4k - $70k
...Responsive Recruiter Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance...Hourly payFor contractors- We are looking for a Merchandising Service Associate to provide exceptional customer service and support merchandising tasks at Lowe's. This role involves engaging with customers, operating power equipment, and ensuring compliance with safety standarSeasonal workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Representative. Be the first to apply!
Related searches
- airport customer experience specialist Suwanee, GA
- customer support representative Suwanee, GA
- service person Suwanee, GA
- e-commerce customer service representative Suwanee, GA
- client engagement specialist Suwanee, GA
- spanish customer service representative Suwanee, GA
- warehouse customer service representative Suwanee, GA
- customer service officer Suwanee, GA
- client service representative Suwanee, GA
- technical customer service advisor Suwanee, GA

