Customer Service Representative
$21 per hourAmeriStaff Employment and Staffing Solutions
Job #: 160126 Title: Customer Service Representative Location: Martinsville, VA Salary Range: $21.00/hr. Position: CUSTOMER SERVICE REP. Description:
AmeriStaff is seeking an experienced Customer Service Representative for a leading materials manufacturer dedicated to enhancing quality of life. This position is located in Martinsville, VA. The ideal candidate will hold a Bachelor's degree and have prior customer service or sales experience.
BENEFITS OF THE CUSTOMER SERVICE REPRESENTATIVE:
- Monday-Friday schedule
- Hours: 10:00 AM - 7:00 PM
- Pay: $21 per hour
- Create and maintain customer files
- Answer incoming calls, process orders, and generate invoices
- Maintain strong product knowledge and stay informed on competitor offerings
- Deliver exceptional customer service by responding to inquiries and resolving issues
- Present pricing, credit terms, and conditions in line with company policies
- Process customer warranties and returns
- Monitor promotional pack inventory and assemble additional packs as needed
- Support Outside Sales Representatives
- Cross-train in production planning to assist with physical inventory counts
- Cross-train in shipping to support order fulfillment
- Uphold all safety policies and procedures
- Complete special projects as assigned by the manager
- Bachelor's degree required
- Previous customer service and/or sales experience required
- Experience with Salesforce and SAP
- Strong communication skills
- Proficiency in Microsoft Office (Excel, Word, Outlook) and general computer skills
- #INDAI2472
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