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Customer Service Representative

$21 per hour

AmeriStaff Employment and Staffing Solutions

Job #: 160126 Title: Customer Service Representative Location: Martinsville, VA Salary Range: $21.00/hr. Position: CUSTOMER SERVICE REP. Description:
AmeriStaff is seeking an experienced Customer Service Representative for a leading materials manufacturer dedicated to enhancing quality of life. This position is located in Martinsville, VA. The ideal candidate will hold a Bachelor's degree and have prior customer service or sales experience.


BENEFITS OF THE CUSTOMER SERVICE REPRESENTATIVE:

  • Monday-Friday schedule
  • Hours: 10:00 AM - 7:00 PM
  • Pay: $21 per hour
RESPONSIBILITIES OF THE CUSTOMER SERVICE REPRESENTATIVE:
  • Create and maintain customer files
  • Answer incoming calls, process orders, and generate invoices
  • Maintain strong product knowledge and stay informed on competitor offerings
  • Deliver exceptional customer service by responding to inquiries and resolving issues
  • Present pricing, credit terms, and conditions in line with company policies
  • Process customer warranties and returns
  • Monitor promotional pack inventory and assemble additional packs as needed
  • Support Outside Sales Representatives
  • Cross-train in production planning to assist with physical inventory counts
  • Cross-train in shipping to support order fulfillment
  • Uphold all safety policies and procedures
  • Complete special projects as assigned by the manager
Requirements: REQUIREMENTS OF THE CUSTOMER SERVICE REPRESENTATIVE:
  • Bachelor's degree required
  • Previous customer service and/or sales experience required
  • Experience with Salesforce and SAP
  • Strong communication skills
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and general computer skills
  • #INDAI2472
Job Type: Temp to Hire Post Date: 07/15/2026
Vacancy posted 4 days ago
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