Bodily Injury Claims Examiner (United States)

About the Company : Primacy Risk Services is a leading Third Party Administrator (TPA) specializing in Commercial Trucking Auto Liability Claims. We are committed to being highly responsive to our clients, providing reliable and professional services, and fostering a culture of teamwork and innovation. Our mission is to deliver exceptional value and solutions tailored to the needs of the Transportation Sector.

About the Role : As a Bodily Injury Claims Adjuster specializing in Trucking and Commercial Auto Liability, you will play a crucial role in ensuring our clients' efficient and effective claims resolution. You will be responsible for investigating, evaluating, and negotiating claims to achieve fair and timely settlements. You will handle a manageable inventory of bodily injury, property damage, and/or physical damage claims, with an emphasis on injury and litigated files.

Responsibilities :

• Investigates all aspects of loss (coverage, liability, and damages), evaluates, and negotiates moderate to complex/catastrophic injury claims, including attorney-represented and litigated claims.
• Directs defense counsel, SIU, and other vendors to ensure proper investigations, swift claim resolutions, and reasonable expense budgets through the life of the claim.
• Handles complex and unusual exposure claims effectively by directing on-site investigations and participating in mediations, settlement conferences, and trials.
• Prepares reports and presents summaries during client claim reviews.
• Determines subrogation or fraud potential and handling approach for assigned claims.

Qualifications :

• Bachelor's degree in a related field or equivalent work experience.
• Holds appropriate state adjuster licensure; may require additional licenses based on the loss locations of our clients.
• Proven experience managing moderate-to-severe bodily injury, attorney-represented, and litigated claims, preferably in Trucking and/or Commercial Auto Liability.
• Strong knowledge of insurance principles, coverage, and regulations.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a collaborative team.
• Proficient in claims management software and Microsoft Office suite.
• Ability and willingness to cover our after-hours accident reporting line when needed.

Physical Requirements :

• Works in an office and/or home-based office setting and remains in a stationary position for long periods of time while working at a desk, on a computer, or with other standard office equipment, or while in meetings.
• Requires the ability to verbally communicate and exchange accurate information with customers and associates on a regular basis.
• Requires visual acuity to read and interpret a variety of correspondence, procedures, reports, and forms via paper and electronic documents. Visual acuity is required to assess the accuracy, neatness, and thoroughness of assigned work.
• Requires the ability to prepare written correspondence, reports, and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
• Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
• Performs substantial wrist, hand, and finger movement for continuous computer work.

What We Offer :

• Competitive salary and benefits package.
• 20 days of PTO per year.
• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment that values responsiveness, reliability, teamwork, and innovation.

Company Values :

• Highly Responsive : Be available and effective for our clients when they need us most.
• Reliable : Always deliver professional, high-quality services.
• Esprit de Corps : We are a highly functioning team that supports one another with loyalty and mutual respect.
• Pioneering : We strive to be creative in delivering value and solutions for our clients.

Equal Opportunity Statement : We are committed to diversity and inclusivity in our hiring practices.