Patient Care Technician - MHFM

Patient Care Technician

Position Summary: The Patient Care Technician (PCT) plays a vital role in supporting clinical operations and ensuring a positive patient experience. This position is responsible for assisting with patient intake, scheduling, and administrative tasks while maintaining a high level of professionalism and compassion.

Key Responsibilities:

• Patient Intake & Support
  • Take and record vital signs accurately.
  • Check in patients and complete registration processes.
  • Prep charts for the following day to ensure smooth workflow.
• Communication & Coordination
  • Correspond with patients regarding appointments and inquiries.
  • Conduct patient outreach to schedule appointments.
  • Answer incoming phone calls promptly and professionally.
• Scheduling & Financial Transactions
  • Schedule patient appointments efficiently.
  • Collect co-payments and outstanding patient balances.

Qualifications:

• High school diploma or equivalent required; medical assistant or related certification preferred.
• Previous experience in a healthcare or clinical setting is a plus.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Proficiency in electronic health records (EHR) systems preferred.
• Ability to provide excellent customer service
• Ability to work scheduled hours

Salary Range:

$19.29 hourly