Store Leader: Growth & Guest Experience

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high‑quality, must‑have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast‑paced environment where our employees can be their most authentic selves. Here, we’re family. About The Role As an Assistant General Manager, you’ll work with the General Manager to create, execute and maintain the store business plan. You’re a critical leader in driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. You’ll lead others by teaching and coaching Assistant Managers, Leads, Experts and Brand Associates to cultivate a high‑performing team to deliver a best‑in‑class experience to our customers. You are expected to lead the team in the absence of your General Manager. As a Brand Associate, you’re an integral part of bringing our brand to life for our customers. You are responsible for creating on‑trend looks that are uniquely Gap‑distinctive, while bringing out each customer’s original style. You are an expert in all things fashion and culture. You contribute to a positive, friendly, and inclusive environment that inspires and makes customers feel welcome. You thrive on driving an exceptional customer experience by strengthening the customer’s emotional connection to the brand, engaging authentically and with intent. What you’ll do Build effective teams and drive a culture of high performance and engagement. Support the execution of performance goals and developmental plans for store team. Support strategies and processes using a customer‑centric mindset to deliver results and drive store sales. Recruit, hire, onboard, develop and lead a team of managers and employees. Be accountable for team performance through teaching, coaching and providing feedback to build capabilities. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage an omni‑channel to deliver a frictionless customer experience. Who you are A current or former retail employee with 1‑3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fast‑paced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Ability to travel as required. To be considered for this role, applicants must: Be at least 16 years of age. Be legally authorized to work in the United States. Not require current or future employment visa sponsorship to work in the United States. Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day‑to‑day operations. Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation. Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation. Hourly Range Hourly Range: $32.10 - $43.40 Benefits at Old Navy Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity. #J-18808-Ljbffr Old Navy