Design Studio Consultant

Design Studio Consultant

Toll Brothers, America's Leading Builder of Luxury Homes, seeks a Design Studio Consultant to assist homebuyers with color and options selections, as well as the sale of upgrades, at the Toll Brothers Design Studio in Panama City Beach, Florida.

The Design Studio Consultant position is responsible for guiding the buyer through the selection of Included Features and Available Personal Choices (options/upgrades), thoroughly and on-time, while adhering to company policies and procedures and representing the company by keeping in line with the builder's code of ethics, values, and mission statement. This position will interact with other departments as needed (i.e. Purchasing, Marketing, Accounting, Conveyancing, Construction, Customer Care, etc.) and will be tasked with completing required paperwork accurately and timely. Proficiency with department specific technology is necessary.

This position will be on-site five days per week.

Primary Responsibilities:

• Assist prospective buyers/home buyers with tours and options selections
• Complete buyer selection paperwork accurately and by deadlines
• Provide status updates to Design Studio Manager
• Field visits as needed. Tour community models, Quick Move-In homes and homes in production
• All other duties as assigned

Qualifications:

• When speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely
• Applies creative problem-solving to address business needs and issues
• Must be able to handle the challenges related to customer service
• Ability to perform in a sales environment working and interacting with people and providing excellent customer service
• Ability to educate buyer on products
• Strong ability to set clear and concise expectations with customer that support corporate processes and policies
• Able to plan and prioritize while focusing on detail orientation and effective time management
• Must have gift of hospitality, thoroughly enjoy interacting with others, and have an amiable, outgoing and pleasant demeanor
• Able to work with employees among multiple departments
• Working knowledge of Microsoft Office programs, including Outlook, Excel, Word and PowerPoint
• Able to utilize the department specific technologies to solve business challenges
• Participate in continuing education as needed

Essential:

• Great sales skills
• Basic knowledge of homebuilding/construction techniques
• Excellent communication and organization skills
• Patience, empathy and good listening skills
• Enthusiastic attitude: desire to ensure process is enjoyable, smooth and easy for the buyer
• Valid driver's license and clean driving record

Preferred:

• Design knowledge, real estate/builder experience a plus
• An Interior Design degree is a plus

We offer an excellent benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more!

Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry! APPLY ONLINE TODAY!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.