Housekeeper

Job Description

Job Description

Description:

At OPS Living, a clean community is more than appearance—it provides comfort, dignity, safety, and a true sense of home for every resident. The Housekeeper / Laundry Aide plays an essential role in creating an environment where residents, families, and visitors feel welcomed and cared for.

The Housekeeper / Laundry Aide is responsible for maintaining the cleanliness and appearance of resident apartments, common areas, restrooms, offices, and other community spaces while providing quality laundry services that ensure residents have clean clothing and linens. This position works closely with the Maintenance Director, Executive Director, nursing team, and other departments to support exceptional resident experiences.

This role is ideal for someone who enjoys staying active, takes pride in creating clean and organized spaces, pays close attention to detail, and enjoys serving seniors with compassion and professionalism.

About OPS Living

At OPS Living, our mission is simple: We care deeply for our team, our clients, and our community.

We provide safe, affordable, and loving communities where seniors can thrive. Every team member helps create an environment where residents feel respected, valued, and at home. Our core values guide how we work every day:

• Serves Reliably – We follow through on our commitments and provide dependable support to residents and teammates.

• Utilizes Unconventional Collaboration – We solve problems together and support one another across departments.

• Celebrates Regularly – We recognize effort, progress, and accomplishments.

• Enjoys the Journey – We bring positivity, gratitude, and purpose to our work.

Job Description

Housekeeping Responsibilities

• Clean resident apartments according to established schedules and company standards.

• Clean common areas including dining rooms, hallways, activity spaces, offices, public restrooms, and entrances.

• Dust, vacuum, sweep, mop, sanitize, and disinfect assigned areas.

• Clean windows, mirrors, furniture, fixtures, and other surfaces.

• Empty trash and replace liners throughout the community.

• Restock housekeeping supplies and notify leadership when inventory is running low.

• Report maintenance concerns or safety hazards immediately.

Laundry Services

• Wash, dry, fold, and distribute resident clothing and linens accurately.

• Ensure clothing and linens are properly labeled and returned to the correct resident.

• Maintain cleanliness and organization of the laundry room.

• Operate washers, dryers, and other laundry equipment safely.

• Monitor laundry equipment for proper operation and report maintenance concerns.

• Follow infection prevention procedures when handling soiled linens.

Resident Experience

• Interact with residents in a warm, friendly, and respectful manner.

• Respect resident privacy and personal belongings while working in apartments.

• Respond courteously to resident requests and communicate concerns to appropriate team members.

• Help create a welcoming, clean, and comfortable environment where residents feel proud to call the community home.

• Support residents' dignity by providing discreet and professional housekeeping services.

Safety & Compliance

• Follow all company safety policies and infection prevention procedures.

• Properly use cleaning chemicals and personal protective equipment (PPE).

• Maintain Safety Data Sheets (SDS) awareness and follow chemical handling procedures.

• Identify and report unsafe conditions promptly.

• Maintain survey readiness through consistent housekeeping practices.

• Follow all OSHA, company, and state guidelines related to environmental services.

Team Collaboration

• Work closely with nursing, dietary, maintenance, activities, and leadership teams.

• Assist with apartment turnovers and move-in preparations.

• Support community events by ensuring common areas remain clean and presentable.

• Communicate effectively with supervisors regarding priorities and resident concerns.

• Demonstrate flexibility by assisting other departments when needed.

Ideal Candidate Attributes

Successful candidates will demonstrate:

• Pride in their work

• Strong attention to detail

• Dependability and accountability

• Compassion and respect for seniors

• Positive attitude

• Strong work ethic

• Team-oriented mindset

• Professional communication

• Initiative and self-motivation

• Commitment to cleanliness and safety

What Success Looks Like

Success in this role includes:

• Resident apartments and common areas consistently exceed cleanliness standards.

• Laundry is completed accurately and returned promptly.

• Residents and families express satisfaction with the cleanliness of the community.

• Housekeeping supplies and laundry areas remain organized and well maintained.

• Maintenance concerns are identified and communicated proactively.

• Survey readiness is maintained through consistent environmental services.

• Team members collaborate effectively to support resident needs.

• Safety and infection prevention procedures are followed consistently.

You will be measured by cleanliness standards, resident satisfaction, teamwork, attention to detail, reliability, productivity, and your commitment to creating a welcoming environment for everyone who enters the community.

Why Join OPS Living?

When you join OPS Living, you become part of a team dedicated to creating communities where seniors can live comfortably, safely, and with dignity. A clean environment directly impacts our residents' health, happiness, and quality of life, and your work plays an essential role in making our communities feel like home.

If you take pride in creating clean, welcoming spaces, enjoy helping others, and want to make a meaningful difference every day, we encourage you to apply.

• High school diploma or equivalent preferred.
• Ability to communicate effectively with residents and team members.
• Ability to work independently while maintaining productivity.
• Strong attention to detail and organizational skills.
• Ability to safely use cleaning equipment and supplies.

Preferred Qualifications

• Previous housekeeping, laundry, hospitality, environmental services, hotel, or healthcare experience.
• Experience in assisted living, senior living, nursing homes, or healthcare settings.
• Knowledge of infection prevention and cleaning procedures.
• Experience operating commercial laundry equipment.

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to bend, kneel, squat, twist, and reach frequently.
• Ability to lift, carry, push, or pull up to 50 pounds with or without reasonable accommodation.
• Ability to operate housekeeping and laundry equipment safely.
• Ability to work with cleaning chemicals while following all safety procedures.