Enterprise Resources Planning Program Manager
Morson Edge (Canada)
Our client is seeking an ERP Program Manager to lead a multi-workstream enterprise program centered on IFS Cloud ERP implementation. The program includes deployment of Supply Chain and Finance solutions, alongside supporting platforms including an FX rate solution, third-party payment solution, and integrations with PLM, MES, Concur, and other enterprise systems.
The candidate will be responsible for orchestrating the End-to-End program lifecycle including planning, governance, dependency management, risk control, stakeholder alignment, and value realization while fostering a collaborative, consensus-driven operating culture.
The ideal candidate is a strategic planner, disciplined operator, and trusted executive partner who leads through influence, clarity, and structured governance rather than command-and-control escalation.
Key Responsibilities
Program Planning
- Develop and maintain a comprehensive integrated program plan across all workstreams
- Identify and manage cross-functional dependencies across ERP, integrations, finance, supply chain, and third-party solutions
- Establish milestone-based delivery plans with measurable success criteria
- Drive critical path management and scenario planning
- Align program roadmap with business priorities and transformation objectives
Program Orchestration & Execution Excellence leveraging SME knowhow
- Lead SME conversations and coordination across functional, technical, integration, and vendor teams
- Ensure alignment between business process owners, IT, implementation partners, and third-party providers
- Document meeting minutes and drive all the action items
- Document / ensure meaningful articulation of information discussed in working sessions, workshops, meetings
- Monitor program performance through KPIs, financial tracking, and delivery metrics
- Proactively manage risks, issues, assumptions, and dependencies
- Oversee cutover strategy, readiness assessments, and go-live governance
Governance & Executive Communication
Establish and lead:
- Steering Committee meetings
- Operating Committee meetings
- Workstream governance forums
Prepare executive-level reporting including:
- Status dashboards
- Financial tracking
- Risk heat maps
- Decision logs
- Ensure structured decision-making processes are followed
- Maintain clear documentation of actions, owners, and commitments
Financial & Vendor Management
- Manage overall program budget and financial tracking
- Gather and maintain implementation vendor burn rates for vendor invoice approvals
- Oversee system integrators and third-party vendors
- Ensure contractual deliverables and SLAs are met
Stakeholder Alignment & Cultural Leadership
- Build trust across business and IT stakeholders
- Work through organizational roles and respect functional ownership
- Foster collaboration across Supply Chain, Finance, Technology, and Operations
- This role requires a leader who:
- Builds consensus rather than mandates compliance
- Drives alignment before escalation
- Promotes clarity over urgency-driven reaction
- Enables teams rather than overrides them
Proven Ability / Key Skills
- 9+ years of any ERP program or large-scale transformation leadership
- Experience delivering Supply Chain and Finance modules in manufacturing or distribution environments
- Experience in Jira and Confluence
- Proven experience managing multi-vendor, multi-system programs with complex integrations
- Strong background in structured program governance
- Experience running Steering and Operating Committees at executive level
- Demonstrated success delivering programs on time and within budget
- Ability to build integrated program planning with dependency mapping, Risk modeling and mitigation planning including phased delivery and roadmap design
- Experience in Financial planning and program cost control
- Ability to mobilize cross-functional teams
- Proven experience in drive program execution including negotiation and conflict resolution and enabling clarity in ambiguity
- Demonstrated Executive-level communication skills and clear, structured, concise reporting
- Experience leading teams with patience, composure under pressure, collaborative and inclusive approach respecting organizational structure and governance
- Experience leading implementation of IFS ERP preferable
- Bachelor’s degree in Business, Technology, or related field
- PMP, PgMP, or equivalent program management certification
- Experience with ERP transformation methodologies (Agile / Hybrid / Waterfall)
Duration: 6 months
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