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Remote Customer Care Specialist II — Tier 1 Support & Training

$18 - $23 per hour

Vitu, Inc.

New York, NY
  • Remote job

Vitu, Inc. is looking for a Customer Care Specialist II to join their remote team. This role involves assisting customers through an inbound call queue and support systems, ensuring positive customer relations while addressing concerns related to the company's products and services. The ideal candidate will have strong technical skills, be able to troubleshoot customer issues effectively, and possess the ability to document inquiries and resolutions accurately. Compensation ranges from $18 to $23 per hour, along with a comprehensive benefits package. #J-18808-Ljbffr Vitu, Inc.

Vacancy posted 4 days ago
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