Remote Customer Care Specialist II — Tier 1 Support & Training
$18 - $23 per hourVitu, Inc.
- Remote job
Vitu, Inc. is looking for a Customer Care Specialist II to join their remote team. This role involves assisting customers through an inbound call queue and support systems, ensuring positive customer relations while addressing concerns related to the company's products and services. The ideal candidate will have strong technical skills, be able to troubleshoot customer issues effectively, and possess the ability to document inquiries and resolutions accurately. Compensation ranges from $18 to $23 per hour, along with a comprehensive benefits package. #J-18808-Ljbffr Vitu, Inc.
- ...duties are performed remotely except on site... ...level troubleshooting support, problem... ...problems, errors, training, general questions... ...Escalate tickets to Tier II/Tier III Technicians... ...required ~ Strong customer service skills.... ...troubleshooting skills. ~1-2 years'...Remote workTrainingWork at officeWeekend work
$45k - $60k
...(myabt.com) is a Tier-1 Microsoft Cloud Solution... ...enterprise-grade support backed by... ...healthcare-practice customers, run initial outreach... ...each prospect cares about. You spend time... ...screen to offer. #LI-Remote Requirements... ...365 fundamentals training and certification...Remote workTrainingBase plus commissionContract workWork at office$15 per hour
...Customer Success Associate, Tier 1 The Customer Success Associate, Tier 1 is responsible for delivering frontline support by addressing straightforward customer inquiries and resolving common... ...policies, we offer anti-harassment training to managers and employees....Remote workTrainingTemporary workPart timeShift workWeekend work$19.47 - $20.68 per hour
...on healthcare's #1 platform. We... ...people flourish, and care thrives. Why... ...benefits, and a supportive work environment... ...exceptional customer service and product... .... As a Tier 1 Customer Support Specialist I, you will be the... ...procedures, and assigned training. Provide...Remote workTrainingHourly payTemporary workWork from homeMonday to FridayFlexible hoursWeekend work- ...Account Service Desk Specialist (Tier II - ASD) CBP Technology... ...(TSD) Location: Remote Schedule: Rotating... ...solutions that support mission success. Position... ...Desk under the Customs and Border Protection... ...Attend periodic ACE training sessions to maintain...Remote workTrainingFull timeFor contractorsNight shiftRotating shift
$120k - $150k
...Systems Administrator Tier 1 & 2 (HPC) Location... ...Full-Time Remote No Clearance... ...Tier 1 & 2 experience to support a classified High-Performance... ...providing Tier I or Tier II operational support, including... ..., and education and training assistance. EEO...Remote workTrainingFull timeFor contractorsRelocation package$57.6k - $86.33k
...Customer Service Representative II This position is ONLY... ...population of over 1,000,000,... ...instruction and training without the... ...and is fully remote. Employees in... ...(e.g., Tier 2 queue work)... ...performance will be carefully evaluated.... ...with office support or call center...Remote workTrainingInternshipWork at officeLocal areaImmediate startWork from home- ...24/7 domestic support, intuitive digital... .... The Customer Support Representative II (CSR II) plays... ...4:00 PM to 1:00 AM. RESPONSIBILITIES... ...# Performs remote... ...meetings and training. # Maintain... ...quality health care coverage through... ...of any higher-tier insurance plan...Remote workTrainingWork at officeImmediate startFlexible hoursShift workNight shiftAfternoon shift
- ...looking for a career as a Tier 1 Cloud Support agent and you are... ...promotes teamwork and cross-training in a wide range of... ...access issues, remote desktop connectivity problems... ...DoD 8570 IAT Level II Certification (Security+... ...Strong troubleshooting, customer service, and...Remote workTrainingWork experience placement
$25 - $31 per hour
...alternative application process. Customer Support Specialist II Full Time Remote, US 30+ days ago... ...handles the most complex Tier 2 customer issues, serves... ...onboarding and ongoing training of new L1 Specialists; develop... ..., with at least 1 year in a Tier 2 or advanced...Remote workTrainingHourly payFull time- ...from how much training, responsibility... ...interest of the customer and improve their... ...need for a Tier I Level II Technician in the... ...site or via a remote location. JOB... ...Service Desk (Tier 1 Level II)... ...provided Service Desk support management tool... ...health care, retirement benefits...Remote workTrainingContract workImmediate start
- ...Overview Tier 1 Help Desk Analyst Arlington... ...& Operations Support (MIOS) could be... ...technological services to our customers in support of... ...user support, training issues, initial... ...Provide local and remote Technical Support... ...~ DoD IAT Level II Certification is required...Remote workTrainingWork at officeLocal area
- Helpdesk Technician (Tier I / Tier II Support) Foresite is looking... ...of contact for Tier 1 and Tier 2 support,... ...room AV). Onsite & Remote Versatility: Provide... ...environments Strong "customer-first" mindset with the... ...Access to world‑class training and mentorship. We support...Remote workTrainingTemporary workWork at office3 days per week
$21.83 - $32.79 per hour
...Customer Care Specialist II Company: Cox Automotive - USA Job Family... ...- Ability to work remotely part of the week... ...including inbound calls, support ticketing systems, and... ...systems). Provide Tier 1 support,... ...Provide one-on-one training for new and/or existing...Remote workTrainingHourly payWork at officeVisa sponsorshipFlexible hoursShift workWeekend workAfternoon shift$80k - $120k
Saic is hiring a Technical Support Specialist to join the Site Support Team, providing Tier 0/1 user assistance and troubleshooting. This hybrid position is based at... ...AFB, CA, focusing on direct support during training and operational events. The role demands experience...Remote jobTraining$30.9 - $45.32 per hour
...Technical Product Suppot Specialist in Denver, CO... ...Product Support - Tier 1 position is responsible... ...Solutions on customer server hardware,... ...phone, email and remote connections to investigate... ...and CCNA SQL, IIS, TCP/IP, VMware,... ...unconscious bias training for our leaders...Remote workTrainingHourly payFlexible hours- ...Dynamics Information Technology is seeking a Tier II Service Desk Specialist in Arlington, VA, to provide technical support and troubleshooting for IT systems. The role... ...managing support tickets, delivering end-user training, and creating documentation. Candidates should...Remote jobTraining
$22 per hour
...Job Description Job: Client Support Specialist II – Benefits & Payroll... ...Overview We are hiring Customer Service Representatives / Client... ...includes 5 weeks of paid onsite training. After training, employees... ...work 4 days onsite and 1 day remote (manager discretion may allow...Remote workTrainingContract work$70k - $85k
...Wireless Help Desk Manager to oversee the Support Services team providing Tier-1 mobility help desk services. This fully remote position requires a minimum of 2 years... ...client interactions, providing team training, and ensuring customer satisfaction. The role comes with...Remote jobTraining- ...position? The Bilingual Tier 1 Service Desk Representative... ...significant role on a fully remote team supporting the English and Spanish... ...Tier 1 SDR, you will assist customers by answering questions, assisting... ...complaints. You will be trained over a one-week instructor-...Remote workTrainingContract workShift work
- ...Help Desk Support Tier 1 Alpharetta, GA Contract (12Months) Responsibilities... ...resolution. Support remote users, including VPN access... ...standards. Provide user training on basic IT functions and... ...procedures and follow customer service guidelines. Participate...Remote workTrainingContract work
- ...Tier 1 Support Engineer At ThetaRay, our purpose is to make the world a safer place by protecting... ...experience in solution deployment and customer-facing support, and if you are... ...agentic ecosystems and contribute to model training and configuration. Alerts handling -...Remote workTrainingWorldwide
- ...Tier 1 It Support Engineer We are seeking a highly motivated and customer-focused Tier 1 IT Support Engineer to join our Service Desk... ...ideas, and complete assigned training Key Responsibilities... ...knowledge of Windows OS, Office 365, remote support tools Experience...Remote workTrainingWork at officeShift work
- ...Associate Product Support Representative - Tier 1 (Patient/Front Office... ...Provide exceptional customer service always remain... ...documentation, and training materials Link knowledge... ...Our Perks ~ Remote Work/Work From Home... ...superior patient care through innovative clinical...Remote workTrainingWork at officeLocal areaWork from homeFlexible hours
- A leading BPO contact support center in Atlanta seeks a Tier 1 Customer Retention Specialist. The role emphasizes preserving customer relationships through high-volume call management and resolving billing inquiries. Ideal candidates will excel in communication and possess...Remote jobWork from home
- ...Customer Support Specialist II Experian is a global data and technology... ...expanding our Customer Care team in Costa Rica, and... ...The hiring process, training, and employment will be handled remotely. This means if offered... ...Experience: Minimum 1 year of inbound call...Remote workTrainingTemporary workLocal areaWork from homeFlexible hours
$17.75 per hour
...Customer Service Rep II Maximus is recruiting for a call center,... ...Customer Service Rep II, to support our CDC INFO (Center... ..., procedures, and training. May respond to customer... ...home and comply with remote working policies and... ...Mac: Big Sur (11.0.1+), Catalina (10.15),...Remote workTrainingContract workTemporary workWork from homeHome officeWeekend work- ...Tier II Application Support Specialist (Microsoft Dynamics 365) Our client is seeking a skilled Tier II... ...technical skill levels Deliver remote training or walkthroughs as needed Reinforce... ...and verbal communication with a customer focused approach ~ Comfortable...Remote workTrainingLong term contractContract workWork at officeLocal area
- ...Job Title: Tier 1 Customer Retention Specialist Retention Express LLC is a leading, high-touch BPO contact support center specializing in retention solutions... ...Upholds our customer care standards by... .... We combine highly trained remote teammates with secure,...Remote workWork from home
- ...Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2... ...their spare time. This client remote work, conducted from the... ...the beginning, there is a training and on-boarding period where... ...skills, active listener and customer care. Able to match resources...Remote workTrainingWork at office
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