Front Desk Representative Salon & Spa Coordinator

Job Description

Job Description

Benefits:

• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Training & development
• Vision insurance
• Wellness resources

Salon Coordinator – Head Case Hair Studio KC
Location: River Market – Kansas City, MO
Job Type: Full-Time - Open Availability Required

Perks & Benefits

• Competitive hourly pay

• Ongoing education and leadership development

• Generous team member discounts on sustainable products and services

• Work in a clean, elevated, eco-conscious salon environment

• Be part of a purpose-driven team focused on personal growth and guest experience

About Head Case KC
We’re not your average salon & spa, and we’re not looking for your average front desk support. Head Case Hair Studio KC is a sustainable, high-vibe salon and spa dedicated to providing our guests with a mindful, elevated beauty experience. From the moment someone walks in our doors, we believe in making them feel seen, heard, and cared for.

Our Salon Coordinator is the face and energy of our space by welcoming guests, setting the tone, and helping create an environment where our clients and team can thrive.

Your Day-to-Day

• Greet guests with authenticity and enthusiasm

• Manage appointments, salon pro schedules, and waitlists using our booking system

• Answer phone calls and messages promptly and professionally

• Facilitate smooth check-ins and check-outs, including retail sales and rebooking

• Keep our space tidy, stocked, and flowing beautifully

• Collaborate with the team to deliver a cohesive, elevated guest experience

• Handle intake and consent forms in accordance with our protocols

What We're Looking For

• 1+ years of salon front desk experience
• Open availability 
• Strong communication and organizational skills
• Natural multitasker who thrives in a fast-paced, service-based environment
• Tech-savvy with social media, scheduling systems, and POS software (we’ll train the right person) 
• Warm, professional presence with a passion for people and a positive attitude
• Alignment with our mission of sustainability, wellness, and conscious beauty

If you’re ready to grow with a salon that values community, education, and integrity, then we’d love to meet you.