Catering and Conference Service Manager - The Northeast

Job Description

Job Description

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Summary: 

The Catering and Conference Services Manager will plan and service groups and weddings.This role hybrid remote based at Hunter Mountain. A minimum of weekly on site meetings and events at Hunter will be required with minimum additional travel within the region based on business needs 

Job Specifications: 

• Starting Wage: $62,353.20 - $83,720.00
• Employment Type: Year Round 
• Shift Type: Full Time
• Minimum Age: At least 18 years of age 
• Housing Availability: No  

Job Responsibilities: 

Is this opportunity right for you? We are looking for candidates who can: 

• Plan all aspects of events including but not limited to: Activities, communications, food and beverage, meeting space needs and design, vendors, shipments, invoices, schedules and timelines, budget management, pre-payment collection and reconciliation.
• Maximize food, beverage and activity revenue to the Resorts through strong product knowledge and selling skills.
• Work with clients to ensure that the function is professionally planned and have regular contact with client & stakeholders once group or wedding is in house to ensure any requests or problems are resolved.
• Take responsibility to ensure that group leaders are comfortable with the resort and knowledgeable about our product, personnel and responsibilities.
• Package all bills ensuring accuracy before sending to accounting for processing, make any necessary adjustments working with and ensure timely payments are received.
• Develop and maintain professionalism with clients, in house departments and vendors, maximizing profitability and guest service.
• Lead weekly meetings with stakeholders including but not limited to: Pre & post conference planning meetings, banquet event order meeting, attend weekly resort operations & managers meetings
• Position is responsible for planning events for multiple Vail Resorts Destinations in the Eastern Region including but not limited to: Mount Snow, Hunter, Okemo, Mount Sunapee, Stowe
• Contribute to the health and strength of a dynamic team culture.
• Embrace and contribute to an Enterprise-wide culture of leadership.
• Other duties as assigned 

Job Requirements: 

• College Degree Preferred
• Proven success in a similar role and environment.
• 2 Years Project Planning Experience

Preferred but not required

• Proficiency with Microsoft Office Suite (Outlook, Work Excel, PowerPoint) and SharePoint
• Experience within Delphi FDC and Social Tables (training will be provided to the right candidate.)
• Proficient in spoken and written English: (additional language requirements may apply to specific job segments.)

Other Requirements:

• Flexibility to travel in the resort as needed (transportation is the employee's responsibility.)
• Phone required for client-facing roles – phone plan is available (candidate must either opt into company plan or assume responsibility for a business phone solution.)
• Company-use IT Technology Kits are provided for job requirements of corporate remote employees. Any additional items will be at employees’ expense.

IT Technology Kits include:

• Dell laptop and charger 
• Wireless mouse
• Headset
• Vail Resorts branded backpack 

Preferred Skills: 

What we are looking for:

• Excellent organization and communication skills.
• Ability to consistently manage multiple priorities.
• Proven success in a similar role and environment.
• Build solid relationships and partner with people to create results.
• Able to influence and work with a wide range of stakeholders. 
• Flexible schedule based on business needs: Some travel and in-resort visits will be required
• You value diversity and take pride in building a team with diverse thoughts, perspectives, and expressions.
• Pride and attention to detail.
• Empathy towards your customers and colleagues.

Additional ways that Vail Resorts Invests in you:

• Hybrid Work – Work from any state or province with a Vail Resorts destination.  
• Leave Policies (Canada)
• Flexible Time Off (United States)
• Mental Health Resources
• Employee Assistance Program 
• Tuitions grant program - Epic Promise (US based employees)

The expected Total Compensation for this role is $62,353.20 - $83,720.00. Individual compensation decisions are based on a variety of factors.

 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.  Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.

Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion. 

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516108
Reference Date: 07/22/2026 
Job Code Function: Sales