Inventory Specialist

Job Description

Job Description

BCForward is currently looking for Inventory Specialist in Wellesley, MA 02481

Job Title: Inventory Specialist

Work Location: Wellesley, MA 02481

Expected Duration: 3+ Months Contract

Job Description

• We are seeking a Bookstore Operations Assistant to support daily bookstore operations at MassBay Community College. The ideal candidate will have experience in customer service, textbook inventory, and order fulfillment and a proven ability to deliver timely assistance to students and faculty while maintaining accurate textbook processing and records.

Responsibilities:

• Support daily operations of the bookstore and maintain store order and organization.
• Provide front-line customer service to students, faculty, staff, and visitors to ensure customer satisfaction.
• Receive, unpack, and stock textbooks. Receive shipments in the system and verify accuracy.
• Assist students with ordering textbooks, accessing digital bookshelves, and redeeming access codes.
• Coordinate textbook distribution, returns, and exchanges according to policy and timelines.
• Support faculty with textbook adoption processes, deadlines, and platform navigation to ensure accurate semester listings.
• Liaise with the online book distributor and publishers to troubleshoot orders and access codes.
• Address, resolve, or escalate student, faculty, and staff concerns in a timely manner.
• Perform basic administrative tasks and maintain records as assigned.
• Work independently and collaboratively in a fast-paced higher education environment.

Required Skills & Qualifications:

• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and basic computer applications.
• Ability to lift and move boxes up to 30–40 pounds.
• Ability to work flexible hours during semester start-up and peak periods.

Preferred Skills:

• Experience in retail, bookstore, or higher education service environments.
• Familiarity with textbook adoption platforms and online order management systems.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.