Seasonal Return Agent Medford Airport

Overview Enterprise Mobility operates the Enterprise Rent‑Ac, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest‑growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. Position Seasonal Return Agent for the National/Alamo brand of Enterprise Mobility. This role will provide superior, friendly, and efficient service during all aspects of the rental car process. The position pays $17.50 per hour with opportunities for bonuses. The seasonal window starts May 2026 and cannot exceed 180 days (October 2026). Location: 1000 Terminal Parkway Loop 109, Medford, OR 97504. Schedule: Saturday - Wednesday 10:00 – 18:00. Responsibilities Greet all customers using prescribed, appropriate dialogue as they arrive on the lot Remind customers to check for personal belongings Identify any items found in the vehicle with a unit number, date, time and turn into lost and found Advise and review rental charges; provide an accurate receipt to the customer Provide information in a professional and courteous manner regarding transportation to the airport terminal Thank customers using the prescribed dialogue Inquire about service satisfaction and document dissatisfaction Discreetly check the vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report Use proper statements to determine if vehicle is being returned with a full tank of gas Complete a service alert for any mechanical and/or body damage communicated by the customers Identify vehicles on system hold for turnback, time or mileage, recall, or other special lock and verify their movement to the proper lot location Identify and tag vehicles flagged for grounding or preventative maintenance and verify their movement to the proper lot location Keep lot organized for ease of access and traffic flow Seek to improve job performance through self‑assessment, skill development, training and goal setting Maintain a regular and reliable level of attendance and punctuality Perform miscellaneous job‑related duties as assigned Qualifications Must be at least 18 years old High school diploma or GED equivalent required Must have a valid driver’s license No more than 2 moving violations and/or at‑fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 3 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future This is a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season and must experience a 13‑consecutive‑week break in service before being re‑hired Equal Opportunity Employer / Disability / Veterans #J-18808-Ljbffr