Human Resources Assistant

HR Operations Assistant

The HR Operations Assistant provides comprehensive administrative and operational support across HR functions, with a focus on DGA-specific processes, employee lifecycle management, internal communications, and on-site engagement activities. This role ensures efficient execution of HR services, supports employee experience initiatives, and maintains accurate documentation and system records.

DGA Security is a high-growth security technology company. Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses, real estate and retail presences across North America. With over fifty years of market dominance, we are a rock-solid company that is lucky enough to leverage today's evolving technologies to enjoy continued aggressive growth.

From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around.

Key Responsibilities

DGA & Administrative Support

• Serve as backup support for DGA-related functions.
• Manage and process employment verifications.
• Provide general shared services and HR administrative support.
• Monitor and respond to HR mail inquiries.

Employee Experience & Engagement

• Coordinate and support on-site events and employee engagement activities.
• Manage recognition programs, including:
• Creating and distributing anniversary certificates.
• Tracking and communicating monthly birthdays and anniversaries.
• Support core value initiatives and related processes.

Internal Communications

• Develop and distribute internal communications, including:
• Newsletters
• Flyers (promotions, achievements, Tech of the Week)
• Digital signage content
• Manage recurring communications such as:
• Weekly "Tech of the Week"
• Promotions and achievements (as needed)

Onboarding & Offboarding Support

• Provide administrative support for onboarding processes, including system setup and documentation.
• Support offboarding processes, including:
• Drafting letters and documentation
• Processing terminations across systems (IT, Paylocity, Tracker, etc.)
• Ensuring proper record retention and filing in Paylocity

HR Systems & Data Management

• Process employee data and transactions in HR systems.
• Maintain accurate digital records and support file digitization efforts.
• Assist with internal changes such as title updates and promotions.

Operational & Technical Support

• Manage and respond to Jira tickets related to HR support.
• Provide on-site and operational support for HR initiatives and events.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 13 years of HR or administrative support experience preferred.
• Experience with HRIS platforms (e.g., Paylocity) and ticketing systems (e.g., Jira) is a plus.
• Strong organizational and multitasking skills with attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with confidentiality.

What's In It For You

• Competitive compensation with an excellent comprehensive benefits package.
• Join a team of experienced, driven professionals who are passionate about what they do.
• Make meaningful contributions to our products and company vision, with clear visibility and opportunities for career advancement.
• Vibrant company culture that believes in working hard and celebrating together.
• Work from our conveniently located office in the heart of Hell's Kitchen.

Benefits and Perks

• Comprehensive health insurance includes medical, dental and vision coverage.
• 401(k) Retirement Savings Plan with Employer Match
• Exclusive Corporate Discounts
• Commuter Benefits
• Company Paid Life Insurance
• And much more!

DGA Security is proud to offer a comprehensive total rewards package. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is between $55,000 and $60,000 dollars which represents our good faith and reasonable estimate of the starting salary range at the time of posting. The actual rate offered for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.