Remote Mandarin-Speaking Customer Success Specialist

Think Academy US is seeking a Customer Success Specialist (Mandarin Required) to deliver proactive support to students and families in a remote, full-time contractor role.

You will respond to inquiries, coordinate scheduling, monitor progress, and work with teaching and operations teams to ensure an exceptional learning experience. Fluency in Mandarin and strong communication are essential. Hours are 40 per week, with early morning or late afternoon shifts and weekend availability preferred.