Journeyman Component Rebuild Technician

Western States Equipment Company Job Posting

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers' toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation. By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow. Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success.

Safety Actively cares, promotes, manages, and advocates for safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards. Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority.

Customer Care Commitments Convey Warmth and Empathy Acknowledge customers and greet everyone with an authentic smile. Actively Listen Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions. Build Trust Take ownership, act with urgency, and follow through on commitments. Say Thank you Express genuine appreciation for effort, feedback, and collaboration.

Essential Functions: Disassembles and assembles major machine components efficiently, correctly and safely with some technical assistance. Qualifies all parts for reusability with some technical assistance. Looks up and orders parts utilizing SIS, TMI with little or no assistance. Uses Cat technical information, including: service manuals, operations manuals, SIS Web, TMI, SIMSI and STW to address technical issues. Writes detailed and accurate service reports for every component repair. Performs all required tasks in accordance with printed procedures. Assists other technicians as needed. Handles all customer inquiries in a prompt and professional manner. Adheres to all customer care standards. Actively cares and advocates safety at Western States. Adheres to all applicable safety policies, procedures and standards. May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives. Work within and promote corporate vision, mission, and values of the organization. Performs other duties as assigned.

Knowledge Skills and Abilities: Increasing specialization and ability to repair or recondition Caterpillar major components. Working knowledge of Microsoft Office recommended. Ability to learn and use computer systems (ET, STW, Parts Integration, SIS Web). Ability to develop and maintain effective working relationships with others. Consistent attendance and timeliness. Ability to work overtime with little or no notice.

Education and Experience: Proof of high school diploma or General Education Degree (GED). Associate Degree from an accredited vocational school preferred or comparable work experience required. Two or three year's minimum experience working on heavy equipment in a Caterpillar or similar environment with component rebuild experience preferred. Must be able to communicate (speak, read, comprehend, write in English).

Physical Characteristics: Ability to stand for long periods of time along with walking, sitting, repetitively climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting. Ability to repeatedly lift up to 60lbs from the ground and place on a shelf/platform set up to 65 inches off the ground. Ability to manually torque nuts, bolts, and similar components to required specifications, and perform frequent pushing, pulling, and other manual material handling activities as necessary to perform the essential functions of the job. Ability to carry up to 20 lbs. while repeatedly ascending/descending a minimum of ten, 8" stair steps. Ability to repeatedly ascend/descend a minimum of 10 rungs on various ladders. Ability to assemble/disassemble various sizes of nuts and bolts, while repeatedly bending, stooping, squatting, kneeling, and/or crouching. Exposure to extreme temperatures and environment.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. This role is designated as safety-sensitive.