Director of Product

Who We Are:

We're a high-growth software company with a big mission : empowering K-12 district teams to do more with less.


At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.


Our team? They're talented, committed, and fiercely loyal problem-solvers. At LINQ, you'll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we're attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.


LINQ's Values:
• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.
• Deliver Excellence: We consistently exceed our clients' expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.
• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.
• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.


About The Team:

LINQ builds software that helps K-12 districts manage complex operational, financial, and compliance needs. This role is part of the product leadership team and reports directly to the VP of Product. The Product organization defines what LINQ builds and why - translating customer needs and market opportunity into software that helps districts run more effectively. The team this role manages spans product management and product design.

About The Role:

We are looking for a dynamic Director of Product Management who will help us shape the vision for our product platform, empowering K12 public school districts to effectively and efficiently manage their businesses. In this role, you will lead a talented team of product managers to ensure we are delighting clients and solving key challenges. As part of the LINQ Product Team, you will be joining an innovative group of product experts who are driving our company's growth and solving complex and often competing demands in the public education market.


What You'll Be Doing:
• Serve as a change evangelist and support operational improvements, helping to level up product management and development practices
• Act as product leader for the Nutrition team, overseeing prioritization and delivery of roadmap initiatives aligned to company strategy and top-level roadmap objectives
• Directly supervise and coach a team of product managers
• Support the CPO and executive leadership team in monitoring and tracking status of product deliverables, including key KPIs, progress toward development completeness, and progress toward general availability to the market
• Partner closely with engineering and QA leadership to ensure on-time and quality delivery of roadmap initiatives
• Partner closely with the CPO and engineering leadership to further define and refine requirements to deliver on the "OneLINQ" platform vision
• Collaborate with other product leaders to align on shared roadmap initiatives, such as integrations
• Partner with the Director of Product Operations to ensure transparency and visibility on initiatives, particularly in Readiness and GTM processes
• Ensure product serves as a market expert and voice of the customer by regularly interacting with customers and deeply understanding their challenges
• Collaborate with other parts of the business (including engineering, QA, sales, support, client success, implementations, design/user experience, and more) to ensure product success and build a robust ecosystem around product line
• Understand the competitive landscape and identify opportunities for differentiation that will help define the product and business strategies


What We Are Looking For:

• 3-5 years' experience as a product leader, coaching and managing product managers
• least 10 years' experience working with SaaS software
• The ability to navigate complex environments and drive product direction and leadership accordingly
• Proven success in owning a roadmap, gathering and writing requirements, and collaborating with development teams to refine and prioritize work for development

What will Make You Stand Out:

• Experience working with cross functional teams including engineering, QA, sales, support, client success, implementations, design/user experience, and more
• Proven experience driving priorities, managing trade-offs, and solving complex problems
• Empathy for customers and end users, with a passion for solving their challenges through your product
• Strong organization and project management skills
• The ability to thrive in a fast-paced, collaborative, and cross-functional environment
• A blend of technological know-how and strategic vision
• Effective presentation and communication skills, with the ability to express complex concepts in a clear, concise, and convincing manner to clients or decision-makers

The Tech

• Microsoft Office
• Slack

Travel Requirements:


Less than 10%

Compensation:

We offer a competitive base salary of $190,000 - $200,000, plus a 12% bonus.

Why You'll Love Working With Us

Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).


Performance Pays Off: Whether it's a company bonus or target sales commission, your hard work doesn't go unnoticed.


Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.


Paid Parental Leave: Take the time you need to welcome your new addition - We've got you covered!


Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.


♥ Giving Back: Feel good while doing good - 16 paid volunteer hours to support the causes that matter most to you. #LINQCares


Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA - with contributions from LINQ. Dental perks that even cover braces for the kiddos.


Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.


Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!


EOE Statement/Accommodation Notice:

As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment

based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.


To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link:

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