Operations Coordinator

Operations Job PostingSince 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.Job Function and ResponsibilitiesThe Operations job family leads all the business operations within a branch location or multiple branch locations within a defined geography and/or product group. General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization's branches, areas, and other geographic units and KOB groups.Areas of ImpactDelivers job responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions.Problem SolvingProblems and issues faced are routine and solutions are clear. Follows a well-established and familiar set of job activities and/or job process to solve a problem.Position DetailsLocation: Onsite in Conyers, GASchedule: Monday–Friday, 8:00 AM–4:30 PMPay: Starting at $18/hour, with higher pay available based on experienceJob DutiesAct within the scope of established objectives and policies to accomplish assigned goalsUnder the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperworkWork with vendors and Ferguson shared services division to clear vendor pricing discrepanciesFacilitate customer credit memos with accuracy based on company guidelinesWork WMS Variance and Cycle Count ReconciliationDevelop or implement quality control programsImplements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfactionReview customer invoices for pricing and costing accuracy as well as freight billing and costingOversee the facilities of the operation to provide a safe and well-maintained work environmentPerforms all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and proceduresParticipates in associate meetings and communicates any concerns to managementQualifications and Requirements1 - 3 years Ferguson experience is preferred1 - 3 years sales experience is preferredStrong attention to detail and accuracyPosition to be based in Des Moines, IASelf-motivated/goal orientedAbility to effectively multi-taskOrganization and time management skillsExcellent decision making and communication skillsKnowledge of Trilogie and Microsoft Excel a plusKnowledge of WMS/HighJump preferred but not requiredAbility to handle stressTeam player with good attitudeUnderstands importance of customer serviceWillingness to help in other areas, besides operations, when neededAt Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!