Associate Customer Success Manager
Jobtailor
Responsibilities Own post-sale relationships for a portfolio of smaller accounts. Drive product adoption, usage, and satisfaction through proactive engagement. Monitor customer health and usage trends to identify risks and opportunities. Conduct regular check‑ins and success reviews to ensure value realization. Collaborate with internal teams to resolve issues and support renewals. Maintain CRM and Customer Success tools for visibility and accountability. Contribute to scalable processes and content that enhance the CS function. Requirements Bachelor’s degree in Business, Marketing, Communication, or related field (or equivalent experience). 1–3 years in Customer Success, Account Management, or similar role within a SaaS company. Proficiency in CRM and Customer Success platforms; eagerness to learn and grow. #J-18808-Ljbffr Jobtailor
Vacancy posted 3 days ago
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