Senior Privacy Compliance Operations Analyst (US)

Privacy Compliance Operations Analyst

Work Location: Mount Laurel, New Jersey, United States of America

Hours: 40

Pay Details: $72,280 - $108,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.

The Ideal Candidate

The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.

Beyond technical expertise, we're looking for someone with an entrepreneurial mindset—someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.

Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.

We are seeking a detail-oriented Privacy Compliance Operations Analyst, who serves as a key member of the U.S. Privacy Office, providing second-line oversight for privacy compliance governance and operational risk management. This role ensures adherence to U.S. privacy regulations, including biometric privacy laws, and oversees third-party compliance risks. The analyst supports regulatory change management, policy alignment, and monitoring activities under the Enterprise Regulatory Compliance Management (RCM) Framework.

Responsibilities may include:

• Regulatory Change Management: Monitor and assess emerging U.S. privacy regulations, including biometric. Update internal policies, standards, and controls to maintain compliance. Collaborate with US regulatory change office (USCRCO), and business stakeholders to implement changes effectively.
• Biometric Privacy Governance: Assist in Developing and maintaining governance frameworks for biometric data collection, storage, and usage.Perform Privacy Assessments for initiatives involving biometric identifiers. Ensure compliance with state-specific biometric privacy laws (e.g., BIPA) and enterprise risk appetite.
• Third-Party Compliance Oversight: Conduct risk assessments and due diligence for vendors handling personal or biometric data by reviewing contracts and deviation reports such as MSA, SOW, etc..Ensure contractual obligations align with privacy requirements and enterprise standards. Partner with Vendor Compliance teams to monitor adherence and escalate material risks.
• Contractual Compliance: Review and validate privacy-related contractual clauses, including data protection addendums and breach notification requirements.Ensure contracts align with U.S. privacy laws and biometric data regulations by reviewing contract deviations including MSA's, SOW's and NDA's.
• Policy & Framework Alignment: Support the U.S. Privacy Office in maintaining policies, standards, and exception management processes.
• Monitoring & Reporting: Execute risk-based monitoring . Prepare reports for senior management and escalate material compliance gaps.
• Technical Knowledge: Familiarity with privacy frameworks, principles and laws. Understanding of regulatory change management processes and compliance monitoring tools.

The above details are specific to this role which is outlined in the general description below.

**Please review the Preferred Skills and experience section below as you consider this opportunity.

Job Summary:

The Senior Compliance Governance & Operations Analyst provides a range of research, analytical and/or operational process support within a defined area of the function. Supports implementation activities related to initiatives including the development of and maintaining enterprise Compliance programs. This role may interact with key stakeholders and third-party service providers to deliver Compliance programs that satisfy regulatory requirements.

Depth & Scope:

• Expected to exercise sound and expert independent professional judgment and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk matters.
• Empowered to make prudent professional decisions in rendering advice and counsel to business lines or assigned areas on compliance matters and regulatory risks which may impact performance of the business and overall enterprise strategies and objectives.
• Provides responses to regulatory agencies and Internal Audit. Interacts directly and independently with auditors and regulatory agencies and provides approval for document submissions to these entities, based on professional judgment regarding responsiveness and appropriateness.
• Acts as the primary subject matter expert for certain Compliance Program elements and is expected to make decisions regarding compliance with these Program requirements and to escalate instances of non-compliance.
• Works independently as the senior analyst/subject matter expert and may coach and educate others
• Oversees and/or independently performs tasks from end to end
• Applies expert knowledge of business operations, products, services, methods and operating standards to drive unit or team performance and provides training to other team members based on expert knowledge
• Executes on more complex and/or non-standard requests
• Researches and investigates a range of operational/reporting/process issues and provides recommendations to senior management across the enterprise (including Global partners)
• Recommends and implements solutions within own area of responsibility that impact the strategies and objectives of the Department
• Coordinates/integrates work with other areas as needed
• Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
• Requires advanced technical/business/function knowledge for discipline supported
• High level of complexity in operational/reporting/process and/or analysis function requiring medium to longer term focus
• Represents the group as the lead or subject matter expert on projects/initiatives and/or at meetings across the organization

Education & Experience:

• Undergraduate degree or equivalent work experience
• 5+ years of experience

Preferred Skills:

• Must have Privacy Compliance work experience in the industry.
• Any knowledge of Third Party Risk Management.
• Analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to interpret complex regulations and translate them into actionable policies.
• Organizational skills for handling multiple priorities.
• High attention to detail and risk awareness.
• Must be willing to work 4 days a week in the Mt. Laurel, NJ office location site.
• Bachelor degree and IAPP licenses an added advantage (a plus)

Customer Accountabilities:

• Provides Compliance research, evaluation, operational, reporting and/or analytical support in oversight and control function to internal (Compliance) partners, in a timely manner
• Coordinates requests to and from, business (Compliance) partners and coordinates tracking and reporting of Compliance function initiatives and programs
• Prepares and delivers summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders
• Recommends responses to enterprise Compliance Program questions and immediately escalates any sensitive issues according to departmental procedures
• Analyzes data and draw conclusions to meet program health reporting requirements
• Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify Compliance - related gaps, issues and enhancements
• Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate

Shareholder Accountabilities: