Patient Services Representative

Part-Time Patient Services RepresentativeAre you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Part-Time Patient Services Representative to support the office in Shippensburg.ResponsibilitiesPatient Interaction: Greet patients, assist with check-in, collect copayments, and update information.Scheduling: Arrange follow-up appointments and connect patients to services.Support: Help patients navigate the healthcare system and provide clear instructions.Technology: Register patients in Biometrics and promote MyUPMC portal.Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.Admin Tasks: Handle phone calls, scan records, and perform office duties.QualificationsCompletion of high school or equivalent.Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.Two years of experience in a medical, billing, fiscal, or customer service role preferred.Knowledge of medical terminology preferred.Prior experience with Medipac, Epic, or other health records systems preferred.Licensure, Certifications, and Clearances:Act 31, Act 33, Act 34, Act 73.UPMC is an Equal Opportunity Employer/Disability/Veteran