Restaurant Store Manager
Pembroke & Co., Inc.
Benefits:
Bonus based on performance
Position Overview
Supporting a renowned QSR brand, the Restaurant Store Manager role blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.
This position entails a 5.5 day work week, with Sundays being required. The brand's peak hours are during lunch & dinner. There are growth opportunities within 1-year of employment as the portfolio continues to grow.
Key Responsibilities
Team Leadership
Manage the recruiting, hiring and training of team members
Build a positive, accountable team culture
Provide ongoing feedback, recognize performance and resolve team concerns
Operations & Guest Experience
Create a guest-first culture and lead by example to deliver excellent service
Maintain brand standards, cleanliness, and food safety
Ensure proper staffing to keep shifts running smoothly and efficiently
Business & Financial Performance
Drive sales and execute local marketing efforts
Control labor, food costs, and cash handling
Review performance and take action to improve results
Administrative & Operational Support
Manage scheduling, payroll, inventory, and ordering
Forecast staffing and business needs
Complete basic reporting and admin tasks
What We’re Looking For
High school diploma (or equivalent)
Experience managing a QSR or restaurant (required)
ServSafe Certification (preferred)
Strong communication and leadership skills with a demonstrated understanding of confidentiality
Ability to work in a fast-paced, hands-on role
Basic math, problem-solving, and computer skills
Reliable transportation
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