Human Resources Generalist - Live Nation/Crossroads Music Venues

Job Summary WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB We are seeking an HR Generalist who will be responsible for the day to day human resource functions and duties for Crossroads Presents, a Joint Venture with Live Nation Entertainment, located in Boston, MA.Venues include Citizens House of Blues, MGM Music Hall Fenway, Paradise Rock Club, Brighton Music Hall and Orpheum Theater. Reporting to Head of HR, the selected candidate will proactively partner with venue General Managers as well as the department managers to create the desired workplace culture and an engaged and productive workforce. WHAT THIS ROLE WILL DO Maintain HR Procedures and Practices Provides advice and counsel to managers and supervisors regarding personnel practices, policy, and employment laws. Evaluates reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed and develops department goals, objectives, and systems. Maintains Human Resource Information System records and compiles reports from database. Maintains compliance with federal and state regulations concerning employment. Assists Management with employee performance appraisals, including monthly notification to Management regarding employee performance appraisals. Monitors career pathing, employee relations and counseling and provides an inside perspective to the Head of HR. Assists in development of people-management skills and provides objective perspective on employee issues. Conducts new-hire orientation, and other company sponsored training programs as monthly. Ensures venue is in compliance with all current Live Nation policies and procedures as outlined in employee handbook. Maintains open-door communication policy to staff concerns and issues, Maintains communication and relations with Head of Human Resources. Investigates and remedies harassment, abuse, or mistreatment of team-members and partners with the Head of HR to complete investigation. Helps the Company maintain its commitment to diversity. Assist Head of HR on the planning and exection of summer internship program. Participates in executive committee meetings/manager meetings, and plans/facilitates manager/all-staff meetings and programs. Maintains a tracking system for all State or County Licensee or Certification requirements. Make recommendations on recertification and training. Makes recommendation on training for recertification. Maintains a tracking system to ensure venues are adhering to the Alcohol Beverage Commission guidelines. Makes recommendation on training for recertification. Performs other related duties as required and assigned. Directs the development of staffing strategies; develops and builds hiring processes for a variety of levels for non exempt staffing. Ensures compliance with all state and federal discrimination and employment regulations. Understand the Tip Compliance policies and procedures. Safety/Health and Risk Management Reviews Workers’ Compensation reports and handling of claims. Develops and maintain OSHA Workplace and Safety programs. Creates and co-chair quarterly safety committee. Maintains staff injury/incident reports. Maintains guest injury/incident reports and handle any related issues in conjunction with Vice President of Risk Management. Conducts quarterly safety walk through and make recommendations as needed to GM for improvements. Legal Compliance Ensure all venues follows labor and employment law guidelines set forth by state and federal government. WHAT THIS PERSON WILL BRING Required: Bachelors Degree in Human Resources, legal studies, or related discipline. 3-5 Years of progressive HR experience. 2 years in Human Resources Generalist with heavy emphasis on employee relations. Must have knowledge of State Employment Laws and Statutes. Proficiency in both English and Spanish is a must. This position requires strong communication skills with a supervisor. Ability to communicate effectively via email, conference calls and periodic updates is essential. Demonstrates a high level of integrity. Flexible Schedule (days/nights, weekends, and holidays) prefer 10-6. This is an in venue position. Tolerance of all cultures, music and art forms. Preferred: Food & Beverage/Hospitality/Live Music Entertainment related experience. BENEFITS & PERKS HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the LosAngeles Fair Chance Ordinance, SanFrancisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the role they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions. ---------- The expected compensation for this position is: $60,000.00 USD - $75,000.00 USD ** Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment. #J-18808-Ljbffr Live Nation, Inc