Food Service Control Room Manager

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Functional Title: Food Service Control Room Manager
Job Title: Food Service Manager II
Agency: Health & Human Services Comm
Department: Food Service
Posting Number: 20165
Closing Date: 10/13/2026
Posting Audience: Internal and External
Occupational Category: Food Preparation and Serving Related
Salary Range: $4,094.50- $4,837.08
Pay Frequency: Monthly
Salary Group: TEXAS-A-15
Shift: Day
Additional Shift:
Telework: Not Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location: Austin State Supported Living Center
Job Location City: AUSTIN
Job Location Address: 2203 W 35TH ST
Other Locations:
MOS Codes: 3302,30C0,3F1X1,4D0X1,640A,752X,922A,CS,CSS,F&S

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Food Service Manager II (Control Room Manager) duties includes the daily procurement of food and supplies needed by the Food Service Department. This includes receiving, storage and distribution of the food and supplies in a safe and sanitary manner. Plans, assigns, trains and supervises the work of others. May work extended hours, weekend or holidays. Assure competency-based training for the Food Service Department, training for orientation, annual retraining and in-service programs. Assures all employees within the Department are up to date on continuing educational needs. This position will provide meal monitoring, supervise preparation and serving of meals to ensure proper food handling techniques and sanitation. Assist in the rotating Food Service Manager coverage. This position is under the supervision of the Director of Food Services and requires minimal supervision to allow for initiative and professional judgement.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Monitors and comply with facility/departmental policies and procedures.

Assure that all areas of the control room are running smoothly.

Order food and supplies, essential to meet requirements of the Food Service Department.

Oversees for receiving groceries from the vendor and checks for accuracy of the delivery as well as inspecting items for quantity, quality and temperature conditions.

Oversees the storage of food and supplies utilizing FIFO and proper food safety regulations.

Oversees the pulling of the food (thaw, frozen, storeroom carts) for distribution to the production area.

Oversees the distribution of the food from production to service on the homes.

Participates in Food Services staff training on safety rules and regulations, sanitary procedures, food preparation, food textures, portion control, operation of food service equipment using competency-based training. Assures all assigned employees are up to date on annual computer continuing education (I-Learns, Food Handlers and Food Protection Manager Courses, Management Training etc.)

Ensuring that assigned staff participates in mandatory training in order to ensure staff competence and development.

Assist with time keeping duties for assigned employees

Completes daily, weekly or monthly reports, checklists and logs.

Oversees the HACCP Program for Food Service.

Ensures central kitchen and storeroom areas are maintained in a clean and orderly manner and equipment is properly cleaned and sanitized.

Assist in coverage in the absence of Food Service Managers or other personnel.

May assist in interviewing process.

Will be required to operate a state vehicle(s) and box truck transporting food to residents.

Ability to stand and walk for long periods of time.

Ability to supervise and evaluate employees.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Knowledge of food preparation methods, of food storage standards and sanitation regulations. Skill in the operation and sanitizing of food service equipment.

Ability to prepare and serve food, to clean dining, serving, and food preparation areas according to facility/department standards, and to maintain accurate records.

Ability to speak and read English.

Ability to follow written and oral instructions.

Ability to use basic math used in cooking/preparation.

Ability to lift minimum of 40 pounds.

Ability to bend and reach, stand/walk on hard floors for extended periods of time.

Ability to work in hot and/or cold conditions.

Ability to smell, taste, and see.

Ability to work harmoniously and productively with co-workers and residents.

Registrations, Licensure Requirements or Certifications:

Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date. Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.

Texas Food Manager certification, or Food Protection Manager Certification is required or the ability to obtain within 2 months of hire in this position.

Initial Screening Criteria:

Graduation from a standard senior high school or equivalent is required.

Minimum two (2) years’ experience in the food service department or a control room/warehouse setting is required.

6 months of training, acting as a lead or supervising other employees is required.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC .

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on us.fitly.work. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.