Client Care Technician

Job Description

Job Description

Are you interested in working with an organization that houses youth foster males? Is parenting a passion of yours? Then this role is for you! Located on Leavenworth Rd, Avery's Village is dedicated to fostering an environment of growth and development for our youth. We are looking for passionate, adaptable, nurturing individuals who can show up and be a role model for our residents.

Our Mission: ​ Create a culture of the highest quality of care, service and support that empowers our foster youth residents to higher levels of successful functioning and healthy relationships.

Our Vaules: Safety, Education, Respect, Value, Enrichment, Success

SUMMARY. The Client Care Tech (CCT) Staff is a role model that performs duties and responsibilities for client's safety, care, social & service support and development and oversees the residential units. This position ensures clients are safe, have all physical needs met, socially engaged and developed through programming. This position also ensures that the residential units are safe, clean and orderly.

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ESSENTIAL FUNCTIONS:

• The CCT is a role model in behavior and work ethic for the staff and clients
• Adhere to all company policies and procedures
• Participates in the monthly staff and training meetings
• Attends the turnover meeting to receive directions for the shift
• Is responsible for their assigned group of clients to:
• Assist the clients with any trauma-informed, care, service, and support
• Share with their group the schedule of activities for the shift
• Have sight and sound supervision for their group during the entire shift
• Lead the group in activities in which the clients can participate
• Ensure their group has completed their personal hygiene
• Drive and/or accompany their group on various outings in KC metro area
• Ensure their group's rooms are clean and in order
• Completes all client documentation for the shift
• Regularly reports the count, location, and activities of their clients
• Ensures any client medication is taken for that shift
• Assist with transportation of their clients to appointments when necessary
• Ensure all their clients attend all scheduled appointments
• Is on their feet unless they are working on documentation or participating with their group
• Completes assigned staff chores from the checklists
• Writes daily progress reports on their clients
• Provide crisis intervention for their clients when needed
• Performs other duties assigned by Client Care Tech Managers, Client Case Managers, Director, or the Executive Director

PHYSICAL DEMANDS:

• Frequently move/lift between 25-50 pounds, depending on assignment requirements
• Perform all duties that may require sitting, kneeling, squatting and walking
• Ability to work in a stressful environment
• Manual dexterity and fine motor coordination

REQUIRED EDUCATION AND EXPERIENCE:

• Desire to help male youth in the foster care system
• Possess a valid driver's license and reliable transportation to and from work
• High school diploma or equivalent
• One year of related experience
• Ability cover shift until the next shift arrives
• Able to successfully pass a state and federal background check

DESIRABLE KNOWLEDGE, SKILLS, and ABILITIES:

• Able to work with culturally diverse staff and clients
• Professionalism and good interpersonal skills
• Ability to lead a group
• Effective verbal and written communication skills
• Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information
• Ability to establish effective working relationships with staff, community agencies, and consumers

OTHER POSITION ELIGIBILITY REQUIREMENTS:

If required to operate a company vehicle during the course of employment, must possess a current state driver's license, have car insurance and have an acceptable driving record for the past three (3) years. 2. Ability to pass a criminal background clearance check and a physical exam and TB test.