Program Manager

Payrate: $65.00 - $72.00/hr Summary: Drive adoption and change management for company's transition to RainFocus as the events platform. Partner across marketing, events, and vendor teams to onboard users, build enablement, stand up a sustainable support model, and migrate off prior platforms. Responsibilities: Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity Serve as the primary point of contact between stakeholders and the RainFocus vendor team; triage enablement workstreams Identify and track adoption and enablement KPIs (active users, event volume, time to launch, support ticket trends), using data to target improvements Gather and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership Capture and maintain a knowledge base of processes, runbooks, and FAQs to sustain the platform after transition Must Have skills: Hands-on experience administering or enabling event management platforms, Training and enabling Internal users on Rainfocus and/or Splash Demonstrated experience leading tool adoption or platform migrations across cross-functional teams Experience defining and tracking metrics and running programs to improve operational performance Nice to have skills: Experience with Splash or Cvent Strong stakeholder communication, documentation, and training delivery skills Enablement/Change Management experience Training experience Marketing, specifically with events experience Qualifications: 5+ years of experience in change management, enablement, marketing or events operations, or program management BA/BS required degree in Marketing or Communications, nice to have but not a requirement Pay Transparency: The typical base pay for this role across the U.S. is: $65.00 - $72.00/hr Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions.  Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to :messages or by contacting  View email address on click.appcast.io . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy #AditiConsulting #26-07068