RECEPTIONIST

Job Description

Job Description

We are looking for potential employees who want to grow with a progressive company. We are changing the automotive customer’s sales experience! Our receptionists are trained to provide a world-class experience to all who enter our doors. We are a family owned and operated business and provide an excellent work environment.

ESSENTIAL RESPONSIBILITIES

As a receptionist you will greet customers, answer incoming calls in a friendly, interested and helpful manner and transfer to appropriate departments. Communication is a big part of this role!

• Greets showroom customers and determines the nature of their visit.
• Obtains and records basic demographic information about each customer, using dealership sales control system.
• Direct customers to product information resources, including those available online.
• Answers basic customer inquiries. Refers more extensive inquiries to the appropriate person.
• Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson.
• Deliver inquiries and messages intended for other personnel and departments promptly.
• Records Floor Log to ensure all sales visitors are accounted for and appropriate, accurate notes are typed into the Customer Relationship Management software.
• Serves as telephone back-up.
• Serves as clerical back-up.
• Maintains professional appearance and well-spoken manners.
• Other tasks as assigned. 

OUR CORE VALUES

• Character & Integrity
• Servant Attitude
• Professional
• Get-It-Done Attitude
• Loves People

OUR CULTURE

We are a company that has been successful by doing the right things and loving and developing our employees from good to great. Hiester Automotive Group is built on core values that create a positive atmosphere. We are a family owned and operated business and provide an excellent work environment. By living our core values, we have built a company that customers and employees love. We are seeking friendly, positive, and goal-oriented individuals to fill open positions immediately!

The ideal candidate for a receptionist can be characterized as having a professional demeanor, a strong will to serve people, and the motivation to do more than expected. We are looking for highly motivated and goal-oriented individuals. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us!

KNOWLEDGE, SKILLS & ABILITIES

• Strong writing skills for writing business correspondence
• Strong time management, prioritization, and multi-tasking skills in a fast-paced environment
• Team-oriented and positive attitude with high energy personality
• Professional appearance and attitude required, and must be reliable
• Proficiency in Microsoft Word and Excel or Google Docs and Sheets
• Must have a valid U.S driver’s license and clean driving record
• Strong communication skills 
• Experience in customer service recommended

Please provide an updated resume and a statement as to why you would like to be a receptionist for our company. Join our team and see why so many customers choose us as their Dealership for Life!™