Office Assistant
Bellevue GEICO Local Office
Job Description
Job Description
Benefits:
- Simple IRA with 3% employer match
- Life insurance
- License reimbursement
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
This position combines customer service, administrative support, and high-volume outbound calling.
- Make outbound calls every day to prospective and current clients.
- Engage prospects professionally, determine their interest, and transfer qualified opportunities to an insurance agent .
- Note: this is not a sales position, and this role serves to make initial contact with interested clients in a professional and personable way before transferring the call to an appropriate agent.
- Assist client needs with excellent customer service, including taking payments, inputing minor policy changes, and data updates.
- Answer incoming calls and greet customers who visit the office.
- Assist the insurance agent and team with day-to-day administrative tasks.
- Help maintain organized customer information and office records.
- Schedule appointments and assist with customer follow-up.
- Provide friendly, professional service to customers and prospects.
- Accurately document call activity and customer information.
- Learn agency systems, processes, and insurance basics.
- Support the team with other administrative and customer service responsibilities as needed.
We're looking for someone who is eager to impress and ready to grow .
- Friendly, professional, and comfortable talking with people.
- Highly organized with strong attention to detail.
- Dependable with a strong work ethic.
- Comfortable making a high volume of outbound calls every day.
- Positive, energetic, and motivated to succeed.
- Coachable and willing to learn.
- Comfortable using computers and learning new technology.
- Able to stay focused and productive in a fast-paced environment.
- Strong communication and active listening skills.
- Team-oriented and willing to jump in wherever help is needed.
- Previous customer service, call center, retail, hospitality, or sales experience is a plus, but not required .
- Full-time, stable opportunity.
- Monday-Friday schedule, no evenings or weekends!
- Entry-level candidates welcome.
- No insurance experience required.
- Learn valuable sales, customer service, and communication skills.
- Supportive team environment.
- Training and hands-on coaching.
- Growth opportunities within the agency for high-performing team members.
- Opportunity to develop into more advanced customer service or insurance sales roles.
- Stable hourly wage based on experience with opportunity for bonuses and growth.
Vacancy posted a month ago
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