Bank Teller

Job Description

Job Description

We are looking for a customer-focused Bank Teller to support branch operations and provide excellent service to members. This Long-term Contract position is ideal for someone who enjoys handling financial transactions, answering account-related questions, and guiding customers toward the banking solutions that fit their needs. The role combines day-to-day teller responsibilities with account support, product awareness, and a strong commitment to accuracy, compliance, and service quality.

Responsibilities:
• Manage a wide range of daily member transactions, including deposits, withdrawals, transfers, and loan payment activity, while maintaining a high level of accuracy.
• Support customers with opening and maintaining consumer banking products such as deposit accounts, individual retirement accounts, and related services.
• Provide assistance with consumer lending requests by helping members through application steps and responding to general account and service questions.
• Recognize customer needs during branch interactions and suggest appropriate financial products or service options based on those needs.
• Generate referrals for digital banking tools, mortgage services, lending programs, and business banking offerings when relevant opportunities arise.
• Follow established credit union policies, regulatory expectations, and branch procedures to ensure compliant and secure operations.
• Reconcile cash drawers and help maintain smooth day-to-day branch workflow, balancing operational accuracy with efficient service.
• Contribute to branch performance by delivering attentive member support and helping the team meet service and sales objectives.• At least 1 year of experience in banking, retail banking, or a similar customer-facing financial services environment.
• Demonstrated ability to provide strong customer service while handling routine financial transactions with care and precision.
• Experience working with cash handling, deposits, withdrawals, and other teller-related banking activities.
• Familiarity with consumer banking products and the ability to explain basic account or service information clearly to members.
• Comfortable identifying customer needs and making appropriate product or service referrals in a branch setting.
• Working knowledge of banking compliance, operational procedures, and transaction accuracy standards.
• Strong communication, organization, and interpersonal skills with the ability to work effectively in a team-oriented environment.