Vendor Management Governance & Strategic Project Lead , Senior Associate

Job Title

Vendor Management Governance & Strategic Projects Lead

Job Description

Lead high-impact strategic projects across vendor managed services, automation, cost optimization, and service-model improvements partnering with senior stakeholders to deliver measurable operational excellence.

As the Vendor Management Governance & Strategic Projects Lead within DBS Vendor Management Operations, you will be responsible for ensuring adherence to the firm's Third-Party Oversight (TPO) governance framework across all supplier engagements within the function. This role ensures compliance with all required risk assessments, timely remediation of findings, and closure of open action plans. In addition, the role leads and delivers strategic and efficiency projects to drive operational excellence and process improvement across vendor managed services. The Governance & Strategic Projects Lead also supports additional TPO-related activities and initiatives as determined by management or regulatory requirements.

Job Responsibilities

• Oversee supplier engagement governance and adherence to oversight requirements.
• Ensure risk-based assessments are completed at the required frequency (SCA, CER, FVA, Negative News).
• Manage the annual FVA cycle, review results, and escalate deteriorating financial health for Executive Sponsor disposition.
• Coordinate Supplier Control Assessments end-to-end and drive timely follow-up on findings and recommendations.
• Serve as the primary contact for supplier cyber incidents and lead escalation, response coordination, documentation, and remediation.
• Partner with suppliers and internal stakeholders to remediate assessment findings and close action plans or risk acceptances.
• Escalate material failures, non-compliance, and medium/high-severity issues to Executive Sponsor/LOB Control Manager and document outcomes per policy.
• Identify and deliver efficiency and transformation initiatives across vendor managed services (automation, cost optimization, service improvements, tech enablement).
• Assess vendor service models to pinpoint inefficiencies and recommend operational simplifications and cost reductions.
• Plan and execute multiple concurrent projects, align cross-functional teams (SAS, SOS, Legal, Compliance, Sourcing), and track milestones/KPIs.
• Maintain performance scorecards and evidence, ensure exit plans are reviewed annually where applicable, and support continuous improvement and additional TPO initiatives.

Required Qualifications, Capabilities and Skills

• Bachelor's degree required; advanced degree.
• 5+ years of experience in vendor management, third-party risk management, operational risk, or a related field within financial services.
• Demonstrated project management experience, including leading cross-functional teams and managing multiple concurrent projects.
• Experience with process improvement, efficiency initiatives, and vendor service optimization.
• Strong knowledge of TPO Standards, risk assessment processes, and regulatory requirements for supplier oversight.
• Excellent organizational, communication, and stakeholder management skills.
• Flexibility and willingness to take on additional responsibilities as business needs evolve.

Preferred Qualifications, Capabilities and Skills

• Advanced degree or relevant certification (e.g., PMP, CTPRP, CTPRA) preferred.
• Proficiency with COMPASS, 4Site, and other relevant firm systems is a plus.

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.