IT Analyst II

This job was posted by : For more information, please see: Be a part of the team that is transforming the power industry of northern and eastern Maine. Versant Power is building on our 100-year history of delivering efficient, safe and reliable electricity service to customers in northern and eastern Maine. We never lose sight of safety, quality, integrity and innovation. We are committed to our dedicated people, who inspire us every day to deliver something more powerful than power alone. Position Overview The IT Analyst II is an intermediate technical position responsible for support, maintenance, design and development for assigned Versant Power Information Systems. Essential Functions Supports the design, development and testing of new applications, application changes, and upgrades associated with the specified applications and related integration tools. Provides technical support, maintenance, development, programming and troubleshooting for Customer Information System (CIS) and the integration with other systems. Expertise and experience in the following: SQL Provide assistance to internal customers by providing reports, queries, data analyses, problem analysis and problem resolution. Supports synchronization of data between GIS/CIS/AMI/MDM. Develops and maintains necessary working relationships with external service providers, vendors and other support personnel to resolve issues and ensure efficient operations. Provides documentation/project tracking and management reporting to support the department's work plan. Provides technical information for Disaster Recovery planning and participates in annual Technical Asset Review updates to help ensure asset life cycle management. Complies with internal audit requirements, test policies and change control processes. Actively participates in CIS Team meetings and contributes to the decision-making processes. Participates in after-hours call out for application support. Performs other duties and responsibilities as assigned by supervisor or management. Additional Responsibilities Performs other related duties as assigned, including designated duties associated with System Restoration (SEOP) System Emergency Operations Plan. #J-18808-Ljbffr VERSANT POWER