Staff Technical Program Manager, Growth

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Job Category Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a Staff Technical Program Manager to run our Growth pillar programs.

Responsibilities

• Be a strategic partner to senior product, design, and engineering leadership.
• Become a strong influencer with credibility with peers and stakeholders, capable of building productive, trusting relationships with partners.
• Run the experiment portfolio, inclusive of velocity reporting, collision checks, launch tracking, and quality.
• Be a strategic partner with Data Science and Business Operations to improve the experiment process.
• Drive feature programs such as global expansion and Slackbot-infused initiatives to improve onboarding and invites
• Own quarterly and monthly planning exercises and process, including exec reviews and roadmap alignment between marketing and product, design, and engineering.
• Quickly become a domain expert in your space with the ability to articulate how the engineering systems works, process flows, and can quickly recognize dependencies and anticipate and mitigate risks.
• You understand the product end-to-end, identify dependencies and gaps, and recommend implementations with clear evaluation criteria.
• Understand the product and problem space beyond the orchestration layer, including customer need, engineering work, and technical architecture.
• Form your own point of view on the product and roadmap, grounded in the cross-functional team's business drivers and metrics, and influence strategy from the start
• Transform high-level goals into a logical set of projects
• Develop, roll out, and improve operational strategies, tools, and processes such as weekly business reviews, impact metric views (in partnership with data science), and executive alignment.
• Challenge conventional practice and go beyond the stated requirement, building new agentic mechanisms (e.g., AI-assisted tracking, automated status, and risk reporting) that scale operations
• Build and maintain timelines, project plans, and communication artifacts to ensure everyone is operating from the most recent and accurate information
• Run program fundamentals (schedule, risks, communications) proactively, with risks and mitigation strategies in place
• Track end-to-end projects against the committed dates and release schedule

Qualifications & Experience

• 8+ years across Technical Program Management, engineering, and/or growth roles, including leading end-to-end technical programs within dynamic product or engineering organizations.
• Education: Bachelor’s degree in Computer Science, Engineering, or equivalent practical technical experience.
• Agile & Lean Mastery: Applied experience with Agile and Lean product development practices.
• Mentorship: Raises the bar for other Technical Program Managers by mentoring them and by sharing tools, skills, and practices that others adopt.
• Technical & AI Capabilities Builder & Automation: Has built tools that replaced their own manual work, such as scripts, SQL dashboards, AI agents and skills (e.g., Claude, Slackbot), or pull requests to internal repos, and can demo them.
• Evaluates AI output for quality and data handling.
• Prompt engineering is table stakes.
• Technical Depth: Sufficient technical grounding to converse credibly with engineers, scope technical projects, and identify architectural risks.
• Data-Driven Execution: Proven ability to use quantitative metrics and signals to prioritize work, measure impact, assess risk, and document decisions for organizational reuse.

Program Execution & Strategic Alignment

• Navigating Ambiguity: Proven ability to establish structure, define workflows, and drive momentum when strategy and scope are fluid. Knows when to go manual now and automate later, and breaks ambiguous tasks into milestones with explicit accuracy bars and explicit deferrals.
• Cross-Functional Alignment: Experience leading complex programs that bring together multi-disciplinary teams with differing workflows and competing priorities.
• Enterprise & Executive Presence: Direct experience supporting enterprise deals, including executive briefings and customer-facing communication.
• Process Optimization: History of identifying operational bottlenecks and delivering high-value process and automation improvements.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $171,200 - $273,000 annually. In select cities within the San Francisco and NewYorkCity metropolitan area, the base salary range for this role is $205,800 - $298,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.