Product Success Technical Writer

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

About Us

At Netradyne, our team is committed to delivering solutions to our customers that advance their market leadership. Our focus is to continuously drive innovation while delivering meaningful, actionable data. The Netradyne Driveri® Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of Artificial Intelligence, Machine Learning and Edge Computing. The foundations of Driveri® are equally focused on providing comprehensive performance insights, highlighting positive activity, and significantly reducing the resources needed to address risk. Netradyne draws from a diverse team of innovators, technologists, and customer advocates to create an experience where customer success continues to motivate what is next.

Supported and funded by our investors, Softbank, M12, Hyundai Cradle, Point72 Ventures, Microsoft and Reliance Industrial Investments and Holdings; Netradyne is committed to building a world-class team of technologists and industry experts to deliver products that improve safety, increase productivity, and optimize collaboration within the organizations. With growth exceeding 3x year over year, our solution is quickly being recognized as a significant disruptive technology - that has put 'legacy' providers in a "spin" cycle trying to catch up. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

Reports To

Manager of Product Success

Location

San Diego, CA

Overview

Key Responsibilities

• Develop Installation SOPs: Write, edit, and maintain clear, step-by-step installation guides for fleet safety hardware, including auxiliary cameras, sensors, and GPS/Cellular modules across various vehicle types.
• Technical Illustration: Create and edit clean, single-line black-and-white vector graphics based on 3D models or photographs to visually support installation steps.
• Hardware Documentation: Document best practices for hardware mounting, cable routing, and wiring integrations (e.g., OBDII ports, Molex connectors), ensuring all safety and interference mitigation standards are met.
• Process Optimization: Design and streamline technical documentation templates, such as one-page Installation SOP request forms, to improve team efficiency.
• Cross-Functional Collaboration: Work closely with the Product Success team and field engineers to ensure all technical bulletins and troubleshooting memos are highly accurate and user-friendly.
• Requires field work/visit s: To accurately document vehicle installation procedures and field issues, some travel to local and non-local sites may be required. This requires working in an industrial environment.

Familiarity with the following Software tools needed to create documents

• Adobe Acrobat DC Pro
• Adobe Illustrator
• Adobe Photoshop
• Microsoft Office
  • Word
  • Excel
  • PowerPoint
• Snag it 2024 or newer
• Google Gemini
• Nano Banana (AI image generator)

San Diego Pay Range

$70,000-$95,000 USD

We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

If there is a match between your experiences/skills and the Company's needs, we will contact you directly.

Netradyne is an equal-opportunity employer.

Applicants only - Recruiting agencies do not contact.

Recruitment Fraud Alert!

There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in '@netradyne.com' or '@us-greenhouse-mail.io'.

Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website.