Organizational Design & Effectiveness Director - Enterprise Center of Excellence

Organizational Design & Effectiveness Director – Enterprise Center of Excellence

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if the candidate resides within a commutable distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Organizational Design and Effectiveness Director serves as a strategic enterprise leader responsible for architecting, enabling, and advancing Elevance Health’s Organization Design & Effectiveness (OD&E) capabilities as part of the enterprise Center of Excellence. This role drives enterprise transformation by building organizational agility, aligning structure to strategy, and developing the human and digital capabilities needed to power our future workforce.

How You Will Make an Impact:

Strategic Partnership with Senior Leadership:

• Serves as a trusted advisor and thought partner to the Senior Leadership Team (SLT), engaging daily with the most senior business leaders to design future-ready organizational models that enable strategic growth, innovation, and operational efficiency.

Designing Future Ready Workforce:

• Champions the integration of human-centered design and digital transformation principles into Elevance Health’s workforce strategy—reimagining how we work by blending human, digital, physical, and virtual experiences into a seamless ecosystem that empowers teams with agility, innovation, and impact.

Organizational Strategy & Design Execution:

• Partners with business and HR leaders to activate organizational strategies, including structure, governance, and process redesign. Crafts and implements scalable, data-informed organization models (e.g., matrix, networked, agile) to align with evolving business priorities.

Data-Driven Organizational Insight:

• Leverages data analytics, dashboards, and portfolio tracking tools to generate actionable insights into organizational health, talent optimization, and capability growth—ensuring evidence-based decisions drive performance outcomes.

Knowledge & Change Enablement:

• Designs and builds custom tools and AI-powered knowledge solutions to curate, manage, and scale access to OD&E methodologies, playbooks, and best practices. Develops and deploys engagement and change strategies to accelerate adoption, enhance learning, and drive enterprise-wide proficiency in Organization Design and Effectiveness capabilities.

Human-Centered and Digital Fluency:

• Applies human-centered design principles to reimagine work experiences, streamline processes, and enhance collaboration and decision-making across a hybrid enterprise.

Organizational Effectiveness Consulting:

• Provides expert consultation to business leaders to enhance team effectiveness, leadership alignment, and operational performance. Drives initiatives that improve enterprise collaboration, decision speed, and workforce engagement.

People Leadership & Coaching:

• Influences a team of COE partners, executive leadership, project teams and HRBPs; provides mentorship and development support. Serves as a coach and thought partner to elevate leadership capability across the enterprise.

Talent Strategy & Advisory :

• Influence workforce and succession planning, competency modeling, and talent programs; partner with HR COEs.

Business Acumen :

• Interpret P&L drivers, market trends, and customer needs; frame people recommendations in business-impact terms.

Enterprise Capability Building:

• Leads and manages large-scale programs to build OD&E capability across Elevance Health. This includes designing and delivering enterprise-wide workshops, creating Communities of Practice, establishing advanced learning paths, and convening executive advisory groups to elevate organizational design maturity.

Minimum Qualifications

• Requires a BS/BA in organization development, management, human resources or related field and 10 years of progressive experience in organization design, organizational development, change management or enterprise effectiveness; or any combination of education and experience, which would provide an equivalent background

Preferred Qualifications

• Advanced degree in Organization Development, Business Administration, or related discipline.

• Demonstrated success leading large-scale OD/OE initiatives and influencing senior executives in a complex, matrixed organization.

• Proven ability to translate business strategy into organizational solutions that drive measurable outcomes.

• Previous experience working in a Center of Excellence or shared services model.

• Experience in healthcare or a regulated industry preferred.

• Deep expertise in strategic organizational design, operating model transformation, and enterprise change enablement.

• Demonstrated ability to integrate digital, AI, and analytics-driven insights into organizational strategies.

• People leadership experience and certified executive coach credentials highly desirable.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $156,552 to $234,828.

Locations: Illinois, Minnesota

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact View email address on click.appcast.io for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration ( .