Admissions Specialist Nights

Overview Come join our team as an Admissions Specialist (Bachelors, Masters or RN degree required). This full‑time night shift position (7 pm‑7 am) works as a clinical professional responsible for inquiries, assessments and admissions to the facility. Park Royal Hospital is a state‑of‑the‑art private, free‑standing 126‑bed psychiatric hospital providing life‑changing care for adults 18 years and older and senior adults. Inpatient and outpatient treatment is provided for depression, anxiety, mood disorders, memory problems, post‑traumatic stress disorder, and other mental illnesses as well as co‑occurring substance use disorders. Responsibilities Facilitate admissions and assessment processes for incoming patients. Respond to inquiries about the facility within facility policy timeframes. Schedule and complete pre‑admission assessments and communicate recommendations to patients or their families. Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions. Coordinate admission and transfer between levels of care within the facility. Communicate projected admissions to designated internal representatives promptly. Perform insurance benefit verifications and disseminate the information to the patient, their families and appropriate facility staff. Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre‑authorization for treatment and admission. Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment. Coordinate and facilitate peer‑to‑peer reviews when needed; collaborate the results with the multidisciplinary treatment team. Provide accurate and ongoing assessment of patient status in the admissions process. Communicate treatment recommendations to other treatment teams. Demonstrate a positive, empathetic and professional attitude toward customers. When a patient’s needs are not met, acknowledge and work to resolve complaints, recognizing that patient safety is a top priority. Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service. Conduct safety checks and ensure that supervision is conducted at 15‑minute intervals or according to individualized guidelines as needed. Other Functions Perform other functions and tasks as assigned. Qualifications Bachelor’s degree in Behavioral Science or Social Services; RN registered nurse with an Associate’s degree in nursing; licensed practical or vocational nurse with an LPN/LVN training program; or equivalent based on the role. Master’s degree in a therapeutic field preferred for states where a therapist may act in this role. Minimum one year’s experience working with individuals in a clinical or observational capacity within the area of specialty for the facility. Licenses / Certifications Licensure preferred for the area of clinical specialty as designated by the state in which the facility operates. CPR and de‑escalation/restraint certification required (training available upon hire and offered by the facility). First aid may be required based on state or facility policies. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #J-18808-Ljbffr