Staff Technical Program Manager

Job Description

Job Description

Company Description

At PayNearMe, we're on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM™, is the first of its kind—designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs.

Our single platform handles it all: cards, ACH, digital wallets such as PayPal, Venmo, Cash App Pay, Apple Pay and Google Pay, and even cash at more than 62,000 retail locations nationwide. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust PayNearMe to deliver a payment experience that drives real results.

In September 2025, we raised a $50 million Series E funding round to accelerate our growth.

We're a team of 300+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ.

Join us and be part of a team that's shaping the future of payments—one experience at a time.

Job Description:

We are looking for a senior-level Technical Program Manager (IC) to drive execution of our most complex and cross-functional initiatives. This role requires a strategic thinker with a builder's mindset—someone who thrives in ambiguity, brings structure to chaos, and inspires alignment without formal authority. You'll work across engineering, product, compliance, operations, and customer-facing teams to ensure delivery of high-impact programs that advance our platform and business goals.

This is an individual contributor role for someone who can operate at a senior level—balancing strategic vision, cross-functional coordination, technical fluency, and day-to-day delivery excellence.

This role will report to the Senior Director of Technical Program Management.

Essential Responsibilities:

• Lead complex, cross-functional programs from inception to launch across engineering,
• product, compliance, and business teams.
• Drive change management efforts and enablement efforts to ensure teams are not just informed, but fully aligned and empowered – driving adoption of new processes, tools, and programs through clear communication, stakeholder engagement, and strategic influence.
• Act as a force multiplier—identifying friction points, aligning stakeholders, and establishing repeatable frameworks to improve execution and delivery velocity.
• Apply agile and scrum methodologies effectively—tailoring practices to fit the program context and driving team accountability.
• System-level thinking – understand the architectural impact of cross-team work and can navigate technical tradeoffs with engineering and product partners.
• Develop and manage comprehensive program plans, roadmaps, and status updates to keep stakeholders aligned and informed.
• Partner with engineering leadership and product teams to translate business needs into executable plans that balance scope, speed, and quality.
• Anticipate risks, manage dependencies, and escalate critical issues with a solutions-oriented mindset.
• Influence decision-making and drive alignment across senior stakeholders—without relying on formal authority.
• Contribute to the evolution of TPM best practices across the organization.

Required Qualifications and Skills:

• 10+ years of experience managing complex technical programs, ideally in a high-growth or regulated environment.
• Proven track record of delivering cross-functional programs with many moving parts—on time and with measurable impact.
• Hands-on experience administering or configuring Jira and other Agile tooling for scaling teams.
• Strong change management experience—able to guide teams through ambiguity and align around shifting priorities.
• Comfortable translating between technical and non-technical stakeholders.
• Fluency in technical conversations - able to engage in technical discussions, challenge assumptions, and help scope solutions in partnership with engineering and product.
• Deep understanding of agile, scrum, and lean methodologies; comfortable coaching teams and adapting practices as needed.
• Excellent communication and stakeholder management skills—especially with senior engineering, product, and business leaders.
• Comfortable operating independently, managing ambiguity, and taking ownership at both strategic and tactical levels.

Preferred Qualifications and Skills:

• Experience in payments, fintech, or regulated industries
• Experience supporting or leading delivery of customer-facing AI products with exposure to go-to-market considerations, user experience, and measuring business impact
• Exposure to driving the development and adoption of internal AI tools including change management, stakeholder alignment, and integrating AI into workflows.
• General understanding of AI concepts, including how modern AI systems work, how they're built and evaluated, how data affects them, and how to use them responsibly

The annual base salary range for this role represents PayNearMe's good-faith estimate of the base salary it reasonably expects to offer for this position at the time of hire. Actual compensation may vary based on factors including the candidate's experience, qualifications, skills, and work location. PayNearMe may offer compensation outside of this range in certain circumstances. This position will remain posted until filled.

Annual Salary Range

$190,000—$225,000 USD

Why Join Us?:

• Competitive salary and benefits with growth-company options grant
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet bill
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (our team members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays

PayNearMe strives to create a workplace where all employees thrive. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders.

We're in this together to do the right thing . We deliver real results we are proud of while remaining respectful , transparent , and flexible .

PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply.

CALIFORNIA CONSUMER PRIVACY ACT: APPLICANT NOTICE

Effective Date: January 1, 2020

Last Reviewed on: December 23, 2019

PayNearMe, Inc. (the "Company") is providing you with this Notice ("Notice") to inform you about:

1. the categories of Personal Information that the Company collects and maintains about applicants; and
2. the purposes for which the Company uses that Personal Information.

For purposes of this Notice, "Personal Information" means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with, a natural person that the Company may collect in connection with screening applicants for job openings at the Company.

1. Identifiers and Professional or Employment-Related Information. The Company collects identifiers and professional or employment-related information, which may include some or all the following: real name, nickname or alias, postal address, telephone number, e-mail address, membership in professional organizations, professional certifications, language skills, and current and past employment history. The Company collects this Personal Information to evaluate previous job performance and consider applicants for positions, to develop a talent pool and plan for succession, to conduct applicant surveys, to maintain an internal applicant directory and for purposes of identification, to promote the Company as a place to work, and for workforce reporting and data analytics/trend analysis.
2. Personal Information Categories from Cal. Civ. Code § 1798.80(e). The Company may collect categories of Personal Information listed in Cal. Civ. Code §1798.80(e), other than those already listed above, (a) to the extent necessary to comply with the Company's legal obligations, such as to accommodate disabilities; (b) to conduct a direct threat analysis in accordance with the Americans with Disabilities Act and state law; (c) for occupational health and safety compliance and record-keeping; and (d) to respond to an applicant's medical emergency.
3. Characteristics of Protected Classifications Under California or Federal Law. The Company may collect information about race, age, national origin, disability, sex, and veteran status as necessary to comply with legal obligations, including the reporting requirements of the federal Equal Employment Opportunity Act, the federal Office of Contracting Compliance Programs (applicable to government contractors), and California's Fair Employment and Housing Act. The Company collects this Personal Information for purposes including: to comply with Federal and California law related to accommodation. The Company also collects this category of Personal Information on a purely voluntary basis, except where required by law, and uses the information only in compliance with applicable laws and regulations.
4. Education Information. The Company collects education information such as resumes and graduation records. The Company collects this Personal Information to determine suitability for roles, to determine eligibility for training courses, and to assist with professional licensing.
5. Profile Data. The Company may collect profile data, including the following: psychological assessments, behavior analyses, or other profiling of its applicants. The Company collects this Personal Information to determine aptitude for certain positions and job assignments as well.
6. Background Screening Information. In the event that an applicant is given a formal job offer, the Company collects background screening information prior to hiring, including results of the following types of background screening: criminal history; sex offender registration; motor vehicle records; credit history; employment history; drug testing; and educational history. The Company collects this Personal Information to screen for risks to the Company and its clients, and continued suitability for their jobs and to evaluate applicants for promotions.