Administrative Support Specialist

Job Description

Job Description

This is a remote position.

Liberty Debt Relief LLC is seeking a highly organized, detail-oriented, and dependable  Administrative Support Specialist to provide administrative and operational support to our team. This position plays an important role in maintaining accurate records, coordinating daily office activities, supporting client-related processes, and ensuring that administrative tasks are completed efficiently and accurately.

The ideal candidate is professional, organized, computer proficient, and comfortable working with confidential client and financial information. The successful candidate will be able to manage multiple priorities, communicate effectively with team members and clients, and maintain a high level of accuracy in a fast-paced environment.

RequirementsEssential Duties and Responsibilities

• Provide day-to-day administrative support to management and various departments.
  
• Maintain and organize electronic and physical records, files, forms, and documentation.
  
• Enter, update, verify, and maintain information in company databases, spreadsheets, and internal systems.
  
• Review documents and records for completeness, accuracy, and consistency.
  
• Assist with preparing, processing, scanning, uploading, and organizing client documentation.
  
• Monitor and respond to routine administrative emails and correspondence.
  
• Answer incoming calls and direct inquiries to the appropriate team member or department.
  
• Assist with scheduling appointments, meetings, client follow-ups, and internal activities.
  
• Prepare reports, spreadsheets, correspondence, and other administrative documents.
  
• Track outstanding administrative items and follow up to help ensure timely completion.
  
• Assist with internal communications and coordination between departments.
  
• Support management with special projects, research, data collection, and other administrative assignments.
  
• Maintain accurate logs and records related to administrative activities.
  
• Assist with onboarding and maintaining employee or department documentation, as assigned.
  
• Follow established company procedures for privacy, confidentiality, documentation, and data security.
  
• Handle sensitive client and financial information with professionalism and discretion.
  
• Identify administrative issues and escalate them to the appropriate supervisor when necessary.
  
• Help maintain an organized, professional, and efficient office environment.
  
• Perform other administrative duties as assigned.
  

Required Qualifications

• High school diploma or equivalent required.
  
• 1–2 years of administrative, office support, customer service, or related experience preferred.
  
• Strong organizational and time-management skills.
  
• Excellent attention to detail and accuracy.
  
• Strong written and verbal communication skills.
  
• Proficiency with Microsoft Office, Google Workspace, email, spreadsheets, and general office technology.
  
• Ability to manage multiple tasks and priorities while meeting deadlines.
  
• Ability to work independently and collaboratively as part of a team.
  
• Professional and courteous communication skills.
  
• Ability to maintain confidentiality when handling personal, financial, and company information.
  

Preferred Qualifications

• Previous experience in financial services, debt relief, banking, insurance, or a related industry.
  
• Experience working with CRM, case-management, or database systems.
  
• Experience with document-management systems and electronic filing.
  
• Strong Excel or spreadsheet skills.
  
• Experience working with confidential customer or financial records.
  
• Familiarity with compliance-focused administrative environments.
  

Key Competencies

The successful candidate should demonstrate:

• Attention to Detail: Consistently produces accurate work and identifies discrepancies.
  
• Organization: Keeps records, tasks, and priorities organized and up to date.
  
• Reliability: Consistently meets deadlines and follows through on assignments.
  
• Communication: Communicates clearly and professionally with clients, coworkers, and management.
  
• Confidentiality: Handles sensitive information responsibly and appropriately.
  
• Problem Solving: Recognizes issues and takes appropriate action or escalates when necessary.
  
• Teamwork: Works effectively with multiple departments and supports team objectives.
  
• Adaptability: Comfortable learning new systems, processes, and responsibilities.
  

BenefitsBenefits

Liberty Debt Relief LLC is committed to providing a supportive and rewarding work environment. Depending on eligibility and company policy, benefits may include:

• Competitive salary based on experience and qualifications
  
• Paid time off (PTO)
  
• Paid company holidays
  
• Medical, dental, and vision insurance
  
• Life insurance and supplemental insurance options
  
• 401(k) or retirement savings plan, if applicable
  
• Professional development and training opportunities
  
• Opportunities for career advancement
  
• Supportive and collaborative work environment
  
• Flexible scheduling