Account Manager - Promotional Products

This role is for a client company we support and is not a position with Exec to Coach.

Location: Remote 

Schedule: FT East Coast business hours 

Salary Range: $75,000–$90,000 

Company Overview

This role is with an established promotional products and branded merchandise organization providing end-to-end solutions, including sourcing, customization, packaging, and fulfillment. Our work is highly collaborative and project-driven, requiring strong communication, coordination, and attention to detail to deliver exceptional client experiences. 

Role Description

The Account Manager supports and grows client accounts as part of a collaborative sales team. This role is both client-facing and execution-focused, with a strong emphasis on project management, coordination, and communication. Account Managers work closely with sales leadership, internal teams (such as finance and creative), and suppliers to ensure promotional product projects are delivered accurately, on time, and aligned with client goals. 

Key Responsibilities

• Support assigned client accounts within a team-based sales structure 
• Communicate directly with clients to understand objectives, timelines, and requirements 
• Manage multiple promotional product projects simultaneously 
• Coordinate sourcing, order execution, timelines, and deliverables 
• Partner with internal teams and suppliers to ensure smooth project execution 
• Maintain clear documentation and consistent communication throughout each project 
• Deliver work accurately in a goal-oriented, deadline-driven environment 

Qualifications

• 5+ years of experience in the promotional products industry (supplier or distributor) 
• Proven experience managing projects and client-facing communication 
• Strong organizational, time-management and problem-solving skills 
• Excellent written and verbal communication abilities 
• Ability to manage multiple priorities with accuracy 
• Comfortable working independently and as part of a collaborative team 
• Familiarity with industry tools such as ESP, SAGE, and Company Stores 

Benefits

• 17 days annual PTO increasing with tenure + paid federal holidays 
• 401K with 3% contribution after 1 year employment 
• Medical, dental & vision insurance