Certified Medical Assistant

Job Summary Directs and supervises support staff of Geisinger. Assures that patients are treated with concern and that providers are provided with prompt and courteous service. Responsibilities Performs all duties of a certified medical assistant. Supervises all support staff. Participates in the recruitment, interview and selection process of nurses and support staff. Coordinates training and orientation programs for the nursing and other clinical staff. Assesses ongoing training needs. Schedules employees and manages resources on a daily basis. Serves as a resource to answer questions and resolve problems. Plans and conducts in‑service and other informational meetings with employees. Encourages and coordinates continuing education for self and staff. Monitors performance and provides feedback. Conduces performance appraisals, evaluates job competencies and addresses performance problems, initiating the discipline process if required. Intercedes on behalf of assigned personnel when problems are encountered with physicians, patients, or other clinic personnel. Develops and maintains policies and procedures for the assigned area. Assures adherence to regulatory agency requirements, safety standards, and infection control procedures. Evaluates operations and recommends and implements changes to improve efficiency and effectiveness. Responsible for staffing plans, and monitors, evaluates, and revises them as appropriate. Coordinates purchasing activity, including monitoring inventory and supervising the ordering of items as needed. Coordinates activities with other sections and departments, acting as a liaison with other groups, both internal and external entities. Prepares and monitors all required monthly reports. Provides clerical, clinical or diagnostic support services to patients or providers. Position Details Education: High School Diploma or Equivalent (GED) – (Required) Experience: Minimum of 2 years of related work experience – (Required) Certification(s) and License(s): Basic Life Support Certification; Certified Medical Assistant (AMA, AMCA, NHA, AMT, AAMA, NAHP, NCCT, AAH) – (Required) Benefits We offer healthcare benefits for full‑time and part‑time positions from day one, including vision, dental and domestic partner coverage. Equal Opportunity Employment We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. #J-18808-Ljbffr