Field Service Technician
PlayAGS, Inc.
Overview Are you tech‑savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you’re excited about working with cutting‑edge gaming equipment, solving puzzles, and delivering top‑notch customer service, this role is for you! Responsibilities Install, upgrade, and perform procedures on gaming equipment. Perform preventative and general maintenance on AGS casino products. Complete paperwork and reports in a timely, detailed, and accurate manner. Provide high‑quality customer service to internal and external customers. Fix service incidents quickly and efficiently, escalating when needed. Maintain inventory of necessary parts. Participate in a weekly on‑call rotation. Follow all safety protocols during troubleshooting. Qualifications High School diploma or GED. Valid driver’s license and vehicle insurance. Basic knowledge of AC/DC electronics and computer networking. Knowledge of electronics/computer networking (gaming experience a bonus). Basic computer skills and proficiency in Microsoft Office (Word, Excel, Outlook). Flexible schedule ability to work mornings, nights, weekends, and holidays. Ability to obtain licensing through Nevada Gaming Control Board or other jurisdictions. Benefits & Other Perks Travel to different casinos and customers within your territory. Growth potential with training, mentorship, and career progression. Hands‑on work with the latest casino gaming equipment. Physical & Work Environment On your feet, walking, standing, and bending for long stretches. Lift up to 50 pounds; occasionally push/pull up to 200 pounds. Work environments vary; may include non‑climate‑controlled settings. Notes All offers contingent upon successful background check, drug screen and human performance evaluation. Positions are not open to third‑party recruiters; unsolicited resumes considered free referrals. AGS is an equal opportunity employer. Job Snapshot Location: [information not provided] Job Type: Field Service/CSC/TAC Date Posted: 06/05/2026 #J-18808-Ljbffr
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