Desktop Support Engineer
Net2Source (N2S)
Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.
Please go through below JD and If you are interested, kindly forward your resume to View email address on click.appcast.io. We will review your profile and get back to you at the earliest.
Role: Desktop Support Engineer
Work Location: Onsite to East Moline, IL 61244
Hire Type: 11 Months+ Contract
Travel may be required to Iowa/Illinois at least once a month or once every 1–2 months depending on client direction.
Key Responsibilities:
- Perform imaging, re-imaging, configuration, and setup of laptops, desktops, AV devices, and smart devices.
- Execute device refresh, replacement, and lifecycle management activities in a depot/configuration center environment.
- Provide break/fix troubleshooting and hardware repair for laptops and desktops, including coordination with OEM warranty providers.
- Manage asset tagging, barcoding, assignment, and accurate inventory tracking across locations.
Required Skills & Experience:
- Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).
- Working experience with Microsoft ecosystem and device management tools, including:
- O365 / Microsoft 365
- Intune / Endpoint Management
- SCCM / Configuration Management
- Asset Management tools
- Practical working knowledge of ServiceNow for incident, asset, and task updates.
- Experience in Depot Management/Configuration Center operations.
- Experience in hardware troubleshooting, break/fix repair, and vendor warranty coordination.
- Good understanding of shipping, receiving, and inventory control processes.
Regards,
Prashant Singh
Sr. Account Manager - Enterprise Business
Net2Source Inc.
View phone number on click.appcast.io
Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873
LinkedIn:
$35 per hour
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