Member Services Associate
$10 per hourYMCA of Greater Oklahoma City
Job Type
Part-time
- This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions and performing various clerical duties.
- Current availability on all shifts including evenings and weekends.
- Provide member services such as membership sales, tours, answer and direct phone calls,
- Provide and input membership and program information into membership software, accept payment/cash register/receipts,
- Create and scan membership cards, rent lockers, party rentals, assist with 24 hour questions
- Serve as liaison between members and program supervisors.
- Handle and solve member inquiries, concerns and complaints.
- Monitor facility as required.
- Carry out other duties as assigned.
- Accept and demonstrate the positive character values of caring, honesty, respect and responsibility.
- Attend Scheduled Staff Meeting.
- Stay off all personal electronic items; cell phones, i pads,
- Develop meaningful and sustainable relationships with members, donors and volunteers.
- Must stay current in CPR/AED/O2 and First Aid, renewed annually. (Training provided by the Y, if needed)
- Must complete all required Annual Compliance Trainings within 30 days of hire and renew annually.
- Must be 18 years of age or older.
- Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills and accuracy.
- Must be able to lift 30 pounds.
Salary Description
$10.00 per hour
Vacancy posted 4 days ago
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