Front of House Customer Service Team Member

About Our Restaurant

Our restaurant is located in the heart of Downtown Austin. We are looking for friendly, enthusiastic people who find joy in serving others. No experience is necessary. We will teach you everything you need to know to share in our success! As our restaurant grows there will be many opportunities for you to grow as well.

Ideal candidates will have:

• Full time or Part-Time Availability – to serve and meet the needs of our guests when they need us the most. Candidates should be available to work at least 3 days per week. Saturday availability is a must.
• Determination and Drive – to make our guest’s day and give them the experience that they have come to expect from the Chick-fil-A brand.
• Heart and Mindset – to learn not just learn the What and How we do, but the Why we do it.

What We Value in Team Members

• Show up consistently and are prepared
• Take ownership of their role during a shift
• Communicate well with guests, teammates, and leaders
• Are willing to learn, improve, and accept feedback
• Care about doing things the right way, even when it’s busy

What you'll do (responsibilities)

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

What we're looking for (qualifications)

• Consistent, reliable, and punctual
• Positive, cheerful, and servant hearted attitude
• Passion for helping and serving others
• Coachable and eager to learn
• Strong communication and interpersonal skills
• Able to multitask while maintaining attention to detail
• Works well independently and in a team setting
• Flexible to work various shifts
• Physically able to stand for long periods and lift/carry items up to 50lbs on a regular basis

The Benefits of Working at Chick-fil-A

Working at Chick-fil-A Chick-fil-A 6th & Congress is more than just a job – it’s a stepping stone to a successful future in the world of business and life. We want your time with us to prepare you for your future – whatever that might be.

• Flexible Schedules – We understand you may have school, activities, and obligations. While we ask that each team member be available to work at least Fridays or Saturdays, we pride ourselves on being flexible and will work with you personally on creating that margin.
• Free and Discounted Food – Enjoy free/discounted food for your breaks!
• Closed on Sundays – We are excited to brag about #NoMoreSundays! All Chick-fil-A Restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Local Ownership – Our restaurant is locally owned and operated. We have a family of team members committed to working hard together and having fun.
• College Scholarships – At Chick-fil-A we believe everyone deserves an education. We offer scholarships up to $2,500 per year to employees who qualify.

At Chick-fil-A Chick-fil-A 6th & Congress, you are more than an employee – you’re a highly valued member of our team. We look forward to have you join us!

Minimum age requirement: 18 years old

Please note that this position is only for Chick-fil-A 6th & Congress. Each Chick-fil-A location is individually owned and operated.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.