Technical Project Manager

Objectstream is an award-winning small business dedicated to providing innovative products and services in many areas, including information technology, management consulting, and logistics, for customers including the FAA, DOD, and state governments. We accomplish this mission by forging long-term trusted relationships with our employees, customers, and strategic partners; building an organizational culture that promotes empowerment and accountability; assuring a talented, well-trained, and qualified workforce; continuously improving our efficiency and productivity; and being socially and environmentally responsible corporate citizens. We pride ourselves on fostering a collaborative and innovative work environment where employees are encouraged to share ideas and take ownership of their projects. We are currently seeking a Technical Project Manager to join our dynamic team in Atlantic City, NJ. Job Description Objectstream,Inc. is seeking a highly experienced Technical Project Manager to lead a support initiative in AtlanticCity,NJ. The ideal candidate will have deep experience managing call center / help desk operations (Tier1-Tier3) as well as strong technical expertise across networking, infrastructure, and application support environments. This role requires a confident leader who can coordinate multidisciplinary teams, oversee project delivery, and ensure uptime and performance of complex IT systems. Job Responsibilities Manage day‑to‑day operations across Tier1,Tier2,andTier3support functions. Lead infrastructure and application support projects through full SDLC/operational lifecycle. Coordinate across engineering, network operations, and support teams to ensure service availability. Oversee implementation and administration of infrastructure monitoring tools. Manage configuration, release, and deployment pipelines including CI/CD setups. Collaborate with technical teams on switches, routers, OracleRAC, AnsibleTower, and related infrastructure. Apply PMPmethodologies for project planning, scheduling, and resource management. Utilize JIRAandConfluence extensively for project tracking, documentation, and reporting. Work closely with team leads to enforce SLAs and process improvement aligned with ITILbestpractices. Develop operational documentation, runbooks, and performance dashboards. Qualifications Bachelor’s degree (or higher) in ComputerScience,InformationTechnology,Electronics,orEngineeringrequired. 15+years of experience managing large‑scale technical or infrastructure projects. Demonstrated experience in call center / help desk environments (Tier1-3). Proven background in infrastructureandapplication support delivery. Proficiency in JIRAandConfluence (expert level required). Strong hands‑on understanding of network devices (switches, routers) and monitoring platforms. Solid technical grounding in ElectronicorNetworkEngineering and DatabaseEngineering. In‑depth knowledge of OracleRAC and AnsibleTower. Experience establishing CI/CDpipelines and automation frameworks. Strong analytical and problem‑solving abilities. Excellent communication and stakeholder‑management skills. Ability to thrive in fast‑paced, mission‑critical environments. Must have active PMPcertification. Must be a US citizen and must have lived in the US for 3 years in past 5 years. Must be able to hold and maintain a Secret Clearance. Preferred ITILFoundationcertification. Familiarity with infrastructure monitoring suites. Benefits Of Working At Objectstream Collaborative, innovation‑focused culture. Competitive salary andbenefitspackage. Objectstream is a VEVRAA federal contractor and we request priority referral of veterans for available positions. #J-18808-Ljbffr Objectstream, Inc.