Pension Loans Representative

Pension Loans Representative

The New York City Police Pension Fund (NYCPPF or the "Fund") is dedicated to providing superior service to its 33,000 active members and 53,000 retired members of the New York City Police Department. We remain committed to providing courteous, professional service by providing customized attention throughout our lifelong partnership with the uniformed staff of the NYPD and their families. We are looking for individuals with passion, dedication and commitment to excellence and innovation who are interested in adding to our dynamic and collaborative work environment.

The Pension Loans unit is responsible for processing all loan applications and adjustments. Under the direction of the Director and Deputy Director of Pension Loans, this candidate will be responsible for performing the duties and responsibilities described below, but not limited to, the following:

• Provide members with Comprehensive Officer Pension System (COPS) generated loan statements detailing available loan amounts and repayment schedules;
• Process loan payments and arrears payments, when applicable, utilizing the appropriate computer databases and systems;
• Calculate and verify outstanding loan balances and related loan information;
• Enter and maintain daily pension and deferred compensation loan applications in the appropriate database;
• Respond promptly, accurately, and courteously to written and telephone inquiries, referring matters to the appropriate parties and following up as necessary;
• Respond to in-person inquiries in a professional, accurate, and courteous manner, providing appropriate assistance or referring members to the relevant agency personnel with all pertinent information;
• Maintain accurate and timely records related to loan applications, payments, adjustments, and member inquiries;
• Assist with special projects and other duties as assigned by the Unit Supervisors.

Work Location: 233 Broadway, New York, NY 10279 Shift: 10:00 AM 6:00 PM

Salary: If you possess the preferred skills above, consideration will be given to offer you a maximum annual salary of no more than $50,000. The salary is non-negotiable.

Minimum Qualifications: A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills: Excellent communication and organizational skills, proficient computer skills, including Microsoft Windows and Excel, strong mathematical, analytical, and computational skills.

Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.