Healthcare Services Coordinator

Overview ProScan Imaging is seeking a full-time Healthcare Services Coordinator for our Columbus, OH location. Schedule is Monday through Friday with no weekends, holidays or on-call. Responsibilities Answer patient calls efficiently ensuring accurate registration, appointment scheduling, safety screening Discuss insurance benefits, as well as patients' financial responsibilities Provide pleasant and accurate responses to patients' questions and needs by editing, canceling, or rescheduling appointments Identify and escalate priority issues to the appropriate manager(s) Perform additional duties as assigned Education High School diploma or equivalent Knowledge, Skills, And Abilities Excellent customer service skills and attitude Ability to work under extreme pressure in a fast-paced call center Knowledge of medical terminology Excellent attention to detail Excellent written and oral communication skills Computer, telephone, and fax machine utilization Knowledge of HIPAA rules and regulations Physical Demands Reading/Seeing/Writing - Requires the ability to read written communication. Employee must be able to write legibly as well as possess eye-hand coordination and manual dexterity to perform typing functions and operate appropriate equipment. Speaking/Hearing - Ability to communicate effectively with patients of all ages, families and others requiring appropriate information as it pertains to the services provided by ProScan and the Central Billing Department. Must be able to communicate on a one-to-one basis using appropriate grammar, vocabulary and word usage. Requires clear speech and auditory acuity. Body - Moderate physical demands due to prolonged sitting. Some bending and stretching required. Able to move independently. Must be able to move objects and boxes of supplies, weighing up to 20 pounds. Job Type Full-time Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance Schedule 8 hour shift Day shift Monday to Friday No nights Overtime Ability To Commute Columbus, OH 43230 (Preferred) Ability To Relocate Columbus, OH 43230: Relocate before starting work (Preferred) Work Location In person Employment Type Full Time Bonus/Commission No Seniority level Entry level Job function Administrative, Health Care Provider, and Management Industries Hospitals and Health Care and Medical Practices #J-18808-Ljbffr