Customer Care Director: Strategy, Warranty & Ops Leader
HC Forklift America
HC Forklift America in Rock Hill, SC seeks a Director of Customer Support to design and drive customer care strategies, elevating satisfaction and loyalty across dealers and end customers. The role leads a multi-disciplinary team in Technical Support, Warranty Administration, Fleet Administration, and Training, partnering with Sales, Engineering, and Operations to deliver efficient service and measurable KPIs. Travel as needed. #J-18808-Ljbffr HC Forklift America
Vacancy posted 6 days ago
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