Underwriting Support Specialist
Markel
Join Markel's Energy & Power Division
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!
The Energy & Power Division writes a broad portfolio of upstream, midstream, downstream, renewable energy and power risks on a global basis. Our current team has 28 employees across four office locations in London, Texas, the UAE and Singapore and our commitment to technical underwriting supports our decision making alongside experienced engineering expertise. Markel's customers are the most valuable stakeholders in the value chain and we work closely with our claims team to deliver the best possible experience. A great emphasis is placed on long term partnerships with both brokers and assureds and we travel extensively to build and maintain distribution networks and client relationships across the Globe. We pride ourselves on a collaborative team mentality and have a strong support structure in place to help all associates achieve their goals. We are an established leader in our selected segments and target leadership across our full offering. We write business on both Syndicate 3000 paper at Lloyd's and through Markel International Insurance Company Limited, and on Evanston Insurance Company paper on a non-admitted/surplus lines basis in the US.
Job Responsibilities
- Serve as a primary point of contact for agents and brokers by gathering information on behalf of the underwriters, answering questions, resolving low-complexity issues, and facilitating the overall servicing of accounts. Support the processing of business transactions that do not require underwriter review or signoff.
- Take necessary measures to obtain information needed to finalize inquiries and transactions, maintaining a suspense and follow-up system for outstanding underwriting items.
- Ensure accuracy of all information entered into internal systems and verify that all required documentation is complete and properly filed.
- Routinely communicate with team members, agents/brokers, and key business partnersincluding international colleagues within our Energy & Marine divisionto research, gather, and validate information needed to review, analyze, and complete transactions.
- Utilize and adhere to internal guidelines, procedures, and service standards to ensure all assigned work is processed accurately, efficiently, and in compliance with regulatory and internal requirements.
- Participate in problem-solving activities to define issues, identify root causes, design and test solutions, and implement process improvements. Apply continuous improvement methodologies to enhance workflow efficiency and eliminate recurring problems.
- Under the direction of an Underwriter, attach appropriate forms, process policy changes, and support technical underwriting tasks as needed.
- Build and maintain effective working relationships with clients, brokers, and internal teams across both wholesale and retail business units. Represent the team with professionalism, confidence, and strong interpersonal skills.
- Participate in special projects and additional duties as assigned to support team operations, meet customer needs, and achieve business objectives.
Additional Role Components
This role includes exposure to chemical-related risks and underwriting considerations. Background or interest in chemistry, chemical processes, engineering, or general scientific principles is a strong plus.
Work closely with our international Energy & Marine team, gaining insight into global risk, specialty markets, and complex accounts.
Position is based in Dallas, Houston, or Austin, Texas.
Education
Bachelor's degree preferred
High school diploma required
Work Experience / Skill Sets
01 years of experience required
Excellent oral and written communication skills
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Ability to work independently and collaboratively
Strong attention to detail and ability to follow established processes
Willingness to pursue insurance designations (e.g., AINS)
Intermediate proficiency in MS Word and Excel
Soft Skills (Emphasis)
Confident communicator who can interact professionally with internal and external partners
Organized and able to manage competing deadlines
Proactive in seeking information and resolving issues
Adaptable, comfortable working with diverse teams and shifting priorities
Critical thinker with strong problem-solving abilities
Relationship-builder who collaborates well across departments and cultures
Curious and eager to learn, especially in technical or scientific subject areas
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We're all about people | We win together | We strive for better
We enjoy the everyday | We think further
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
- We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
- We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose 'Apply Now' to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
- All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
- All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to View email address on click.appcast.io.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the View email address on click.appcast.io.
No agencies please.
Markel- ...energy and power risks on a global basis. The current team of 28 employees spans London, Texas, the UAE and Singapore, and supports technical underwriting with experienced engineering expertise. In this role you will be the primary point of contact for brokers and agents,...SuggestedWork experience placementLocal areaShift work
- HCC Service Company, Inc. is looking for an Underwriting Assistant in Plano, TX. You'll assist in the processing and renewal of specialty insurance policies within the Underwriting department. This role involves various clerical tasks including updating records, preparing...SuggestedFull time
- ...contact for agents and brokers, gathering necessary information for underwriters. This role requires strong communication, organizational... ...relationships, participate in problem-solving activities, and support team operations. US Work Authorization is required as Markel does...Suggested
- Tokio Marine HCC seeks an Underwriting Assistant to support the Underwriting department in Plano, TX. This role involves clerical tasks such as updating records, preparing correspondence, and answering inquiries. Ideal candidates will have at least 5 years of relevant experience...Suggested
- ...for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating... ...forms and make policy changes as requested. Establish, support, and maintain effective relationships and/or regular contact with...SuggestedWork experience placementLocal area
$65k - $75k
...Underwriter Support Specialist-DHI Title Insurance D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally...Remote workNight shift- Markel Corporation is looking for an individual to support underwriting in their Energy & Power Division. This role, based in Texas, requires excellent communication and organizational skills to manage account servicing and facilitate transactions. Applicants should hold...
- Markel is seeking a candidate in Plano, Texas, to assist agents and brokers by gathering information and resolving issues. This entry-level role demands strong organizational and communication skills, ensuring all information is accurate and follow-up is consistent. Applicants...
- ...Job Description Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating...Part timeLocal areaWeekend work
- ...Support Specialist Axxys Technologies, Inc. ( is a provider of managed IT services, consulting and voice solutions for businesses across the Dallas Fort Worth Metroplex. For more than 30 years, Axxys has delivered the region's best service and support for network design...Immediate startRemote work
$25 - $28 per hour
...sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and... ...Africa, Asia, and South America. The Payments Support Specialist works with our clients to ensure we are delivering the best Payments...For contractors$21.5 per hour
...SmithRx, located in Plano, Texas, is looking for a Bilingual Member Support Specialist to assist members with their pharmacy benefits. The ideal candidate must speak Spanish and English fluently, possess at least 2 years of customer service experience, and demonstrate...Hourly payRemote work- ...Plano, Texas | Full-Time A global IT solutions organization supporting enterprise clients across North America, Asia, and Europe is seeking a Japanese-English bilingual professional to join its Cybersecurity Division. This role is ideal for someone with a background in...Full time
$40k
...Group has an immediate opening for an Excess Casualty Wholesale Underwriter. Successful candidates will provide the right balance of... ...At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation...Full timeWork at officeImmediate startRemote work- ...Mandatory skills: Application Support, ITIL, ITSM JD: Nearly 6+ years of experience in Application Support and ITIL processes, handling incident triaging, prioritization, assignment, and resolution. Handling service requests, changes, and problem requests. Strong understanding...
- ...First United Bank and Trust in Plano is looking for a Treasury Management Client Support Specialist II who will provide high-quality customer service to business clients in managing Treasury Management products. The role includes performing product setups, troubleshooting...
- Tyler Technologies, Inc. is seeking a Client Engagement Lead in Plano, Texas, to establish value-driven partnerships with clients, ensuring their satisfaction and success. This role involves day-to-day relationship management, product adoption, and improving Net Promoter...
- Customer Support Specialist Named one of Puget Sound Business Journals "Best Workplaces" and "Fastest Growing Companies" in Washington, as well as "Best Places to Work in Arkansas" by Arkansas Business. Affirma is expanding its presence and hiring many talented individuals...Flexible hours
- Serenity Healthcare in Frisco, TX is seeking a Customer Support Specialist who thrives on helping others and creating supportive experiences. Ideal candidates come from backgrounds in customer service, hospitality or caregiving. The role involves providing one-on-one support...
- Branch Support Member Relationship Specialist Job Category: Staff Requisition Number: BRANC003248 Posted: February 27, 2026 Type: Full-Time Location Showing 1 location The Branch Support MRS is responsible for training new MRS’s to ensure consistent branch coverage...Full timeWork at office
$25 - $28 per hour
GoodLeap in Plano, Texas seeks a Payments Support Specialist to enhance the Payments experience for clients and ensure effective client support. This role is responsible for providing both external and internal support related to the Payments product and assisting with...Hourly payFor contractors- ...Flextrack (Vendor Management System) Job Description On behalf of our client, Procom Services is searching for a Escalation Support Specialist for a contract opportunity in Dallas, TX. Escalation Support Specialist Job Details Primary focus will be troubleshooting and...Permanent employmentContract workFor contractorsImmediate startFlexible hours
- Cutx is seeking a Branch Support Member Relationship Specialist in Frisco, Texas. This full-time role involves ensuring consistent branch coverage and compliance, training new staff, and providing operational support. Candidates should be strong communicators with at least...Full time
- ...HTTravels is looking for Customer Service Representatives who are customer-focused and ready to support travel-related operations. In this remote role, you will assist clients with inquiries, provide scheduling updates, and offer reservation information to ensure a positive...Remote workFlexible hours
- ...Job Description Job Description Position Purpose and Objectives The Branch Support MRS is responsible for training new MRS’s to ensure consistent branch coverage, compliance, and operational excellence across all supported locations. Providing operational, sales...Part timeWork at office
- ...phones and hotspot devices Participate in weekly New Hire Orientation meetings to facilitate new employee account onboarding Support other physical IT tasks, such as system lifecycle activities, IT space organization, and general maintenance of technical areas...
- ...Residential and Commercial Glass Services Support Specialist (Glass/Glazing) The Glass Guru is a rapidly growing national franchise brand with over 85 locations across the U.S. As we continue to scale, we are investing in a stronger, more performance-driven digital...Full timeFor contractorsLocal areaRemote workVisa sponsorship
- ...Job Title Nearly 6+ years of experience in Application Support, and ITIL process, Handling Incident triaging, Proritization, Assignation and resolutions, Handling service requests, Changes and problem requests. Strong understanding of ITIL methodologies for SLAs...
- ...Invited Clubs is seeking a Server Assistant in Richardson, Texas, to support food and beverage service while ensuring high standards and operational efficiency. The role involves delivering food, maintaining a clean dining area, and assisting in a welcoming environment...
- ...Integrated Logistics Support Specialist At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and...Relocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Underwriting Support Specialist. Be the first to apply!
- support specialist Plano, TX
- computer support specialist Plano, TX
- family support officer Plano, TX
- application support associate Plano, TX
- senior IT support specialist Plano, TX
- laboratory support specialist Plano, TX
- information technology support specialist Plano, TX
- direct support specialist Plano, TX
- system support specialist Plano, TX
- support specialist remote Plano, TX


